Chatime - Markham

Good! Meal type: Other Price per person: $1–10 read more Good! Meal type: Other Price per person: $1–10

Extremely poor quality and disappointing service! Food: 1, Service: 1, Atmosphere: 1. read more Extremely poor quality and disappointing service! Food: 1, Service: 1, Atmosphere: 1.

I placed an order through the app, which indicated that the restaurant was open. However, when I arrived, I found it closed. I attempted to call, but no one ans... read more I placed an order through the app, which indicated that the restaurant was open. However, when I arrived, I found it closed. I attempted to call, but no one answered. I don't understand why the app allowed me to place an order when the restaurant wasn't open. It would be helpful if the app was updated to avoid misleading customers into spending money at a location that's closed for the day. Overall, I rate the service and atmosphere as a 1.

P.S. Sorry, Sunghyun, if you see this. But even if you had gotten yours, you wouldn't have been able to drink it either because there was no straw! read more P.S. Sorry, Sunghyun, if you see this. But even if you had gotten yours, you wouldn't have been able to drink it either because there was no straw!

I ordered a Taro smoothie. I gently tried to put my straw in. When I did the cheap cup split all along the side and spilled all over me and everyone I was with.... read more I ordered a Taro smoothie. I gently tried to put my straw in. When I did the cheap cup split all along the side and spilled all over me and everyone I was with. I have been drinking from similar places for years and never had this happen. I won’t be returning to this franchise.