Applebee's Grill - Madison
Applebee's Grill
Description
This restaurant showcases a blend of friendly service and delicious food, though issues persist. While many patrons praised attentive servers who went above and beyond, others encountered cleanliness concerns, such as sticky tables and dirty restrooms. Service inconsistencies emerged, with some guests receiving incorrect orders or experiencing delays. Despite these setbacks, recent visits showed notable improvements, with food served hot and fresh. Additionally, patrons are calling for a broader selection of vegan and vegetarian options. Overall, the restaurant demonstrates potential, especially during quieter weekdays when service shines, but attention to cleanliness and staff training is essential.
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Feedback
There was a young lady and young man who served us. They made sure we had everything we needed and continued to check on us. It was a good experience from the start, the hostess was very nice. The food was good and fresh.
We truly enjoyed our meal...the waiter was on his JOB. He was very knowledgeable about Applebee 's products....even though it appeared he was the only one working, he managed to wait on ALL the customers in the restaurant....including cleaning tables. He accommodated us with the BEST service.
We had a great experience during our recent visit to the restaurant. It was a bit crowded because of the Veterans special, but the atmosphere was still enjoyable. The music was at a comfortable volume, allowing us to have a conversation without having to speak loudly. I ordered the Blackened Salmon and it was delicious. However, my boyfriend's steak was cooked rare instead of the medium rare he had requested.
