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Contribute FeedbackChick-fil-A has long been celebrated for its quality food and exceptional service, but recent experiences at some locations reveal a decline in standards. Customers have reported issues such as missing items from orders, long wait times, and staff not meeting the expected level of friendliness. While some patrons continue to praise their meals and the kindness shown by employees, others express frustration with the inconsistent service and quality, notably during busy hours. Despite these challenges, loyal fans still cherish their dining experiences, highlighting that a well-run location can offer the perfect blend of great food and genuine hospitality.
I absolutely love this Chick-fil-A! It's a love that I'm proud to admit, unlike my guilty love for McDonald's. Chick-fil-A is the kind of place that I want to shout about from the rooftops. It's the type of restaurant that I would proudly bring a date to meet my parents. That's the level of love I have for Chick-fil-A.
The Madison Chick-fil-A is absolutely amazing from pulling in, and then out. Great staff, food and overall experience was perfect as always. Service: Take out Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Mac Cheese, Chick-Fil-A Deluxe Sandwich, Cobb Salad
Wonderful as usual. Their employee Blue was super friendly and helpful. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Grilled Chicken Sandwich, Spicy Chicken Sandwich, Grilled Chicken, Chick-Fil-A Deluxe Sandwich
The food is great and good friendly customer service!! Food: 5 Service: 5 Atmosphere: 5
Always fast and friendly service. I wish it was two lanes all the way around. But I do understand. Food: 5 Service: 5 Atmosphere: 5
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