Wendy's - Madison

I placed a mobile order today and the food seemed like yesterday’s left over food. The fries were hard and cold and the nuggets were as well. I called the estab... read more I placed a mobile order today and the food seemed like yesterday’s left over food. The fries were hard and cold and the nuggets were as well. I called the establishment several times with no answer. When I went back to the restaurant and explained what was wrong, the workers, especially the manager, had a very rude attitude and stated that the food was not old but the grease was old. That is absolutely disgusting and unacceptable. Food: 1 Service: 1 Atmosphere: 1

Staff was rude and had very sour attitudes. The food was okay, but could have been a bit more fresh. Food: 2 Service: 1 Atmosphere: 1 Service: Takeaway Price pe... read more Staff was rude and had very sour attitudes. The food was okay, but could have been a bit more fresh. Food: 2 Service: 1 Atmosphere: 1 Service: Takeaway Price per person: $1–10

This is the worst Wendy's in America. That white girl, along with the entire staff should be fired ASAP! I have never seen so many rude, nasty, horrible, lazy,... read more This is the worst Wendy's in America. That white girl, along with the entire staff should be fired ASAP! I have never seen so many rude, nasty, horrible, lazy, nonchalant, and inept workers in my life. They deserve a big, fat 0.

I arrived at this Wendy 's to place a quick order as I was traveling from out of town. I decided to use the drive-thru as, usually, the drive-thru is quick and... read more I arrived at this Wendy 's to place a quick order as I was traveling from out of town. I decided to use the drive-thru as, usually, the drive-thru is quick and easy, and this particular time, I did not notice a ton of cars in the parking lot. As Iarrived at the intercom to place my order, it took about 3 minutes for the staff to take my order. When she finally took myorder, she interrupted me every single time I attempted to place my order. It seemed like a party was going on! She said, pullaround for your total. As I pulled around, the young lady took my card, and my order was paid for; she did not give me myreceipt. I pulled to the next window to receive my order and politely asked about my receipt. The lady was like, 'she didn 'tgive you your receipt, and I was like no, ma 'am. She hollered to the other young lady and was like someone is lying. Thatalone put a sour taste in my mouth. Like why would I lie about not getting my receipt? I did not receive any type of apology. Thanks, but no thanks...I will not visit this place again and be reminded I skipped a couple of places to get to this one!

When my wife rates the bathroom a perfect 10/10, you can be sure that this restaurant is clean and attentive to details. The service is friendly, and we highly... read more When my wife rates the bathroom a perfect 10/10, you can be sure that this restaurant is clean and attentive to details. The service is friendly, and we highly recommend it.