Kfc - Lubbock

Catering, Chicken, Chicken Wings
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Kfc

Kfc
1.4 / 5 (106 reviews)

Description

Located in a troubled area, this KFC franchise struggles with poor management and unsanitary conditions. Customers report consistently long waits due to a lack of available chicken, with some receiving stale, dry food. Cleanliness is questionable, including unstocked restrooms, while staff behavior is described as unprofessional and unfriendly. Attempts to place orders by phone often fail, and the store’s promotion of discontinued products adds to the confusion. Overall, this location suffers from significant operational failures, disappointing patrons and raising concerns over food quality and customer service. Corporate intervention appears necessary to address these ongoing issues.

Last update: 17.01.2026 from: Alek

Feedback

★ 1.4 / 5 from 106 reviews
greenfelder-alek-1
05.03.2023

It’s 4:05 pm and worker is inside but no one will answer the phone or speaker and doors are locked!

conn-daisy
05.03.2023

KFC needs to shut down this franchise! It's an absolute joke! Every time I visit this location, they never have any chicken available, and they keep promoting Long John Silver's, even though they no longer take orders for it.

wrogahn-4
05.03.2023

The food was disappointing and didn't taste good at all. The chicken was greasy and soggy, and I had to wait 25 minutes for my order. I recommend finding a different place for better food. I'm genuinely concerned about getting sick from what I tried to eat.

otilia09
05.03.2023

Not everyone has lunch at noon; I usually eat mine between 1 and 2 PM. Every time I choose to eat here, the chicken looks like it’s been sitting out since this morning, and the biscuits are always rock hard. It’s convenient since it’s close to my job, but they’ve lost my business for good. Colonel Sanders would be turning in his grave if he knew how poorly his establishment has declined.

stamm-brandon-1
02.03.2023

Young lesbian looking Hispanic girl up there, has a really bad attitude. Don’t believe this place has managers. Poorly ran, bad customer service, slow, do not give you items you have paid for. Thieves to say the least! Whoever owns this place, needs to check your store!!

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