Arby's - Lubbock

The tattooed man at the restaurant is one of the kindest, most polite, intelligent, and articulate people I've ever met. He is truly exceptional and shouldn’t b... read more The tattooed man at the restaurant is one of the kindest, most polite, intelligent, and articulate people I've ever met. He is truly exceptional and shouldn’t be judged based on his appearance. I believe he would be an excellent manager at a high-end retail store.

I really love dining at this restaurant during the night shift! The staff is incredibly friendly and welcoming. Unfortunately, I had a less pleasant experience... read more I really love dining at this restaurant during the night shift! The staff is incredibly friendly and welcoming. Unfortunately, I had a less pleasant experience with the daytime staff. On September 8, 2022, I was thankful that I didn’t have my children with me, as two female employees were speaking loudly and using inappropriate language. Despite that, the food was still delicious, and I truly enjoy coming in during the evening. In the future, I will probably stick to dining at night rather than during lunch.

The experience was decent and the service was quick. However, it felt a bit too fast as I didn't receive my entire order when I visited. They assured me that th... read more The experience was decent and the service was quick. However, it felt a bit too fast as I didn't receive my entire order when I visited. They assured me that they would resolve the issue when I return, so I'll wait and see how that goes.

The service at this Arby's has significantly improved. They are now very professional and quick. In the past, I waited up to 30 minutes in the drive-thru and wa... read more The service at this Arby's has significantly improved. They are now very professional and quick. In the past, I waited up to 30 minutes in the drive-thru and was late returning to work. However, my recent experience was much better: the service was faster and friendlier. I will definitely return.

Wonderful specials, fantastic food, and an incredible staff! The young woman at the front counter during my visit was dealing with a foot issue, yet she remaine... read more Wonderful specials, fantastic food, and an incredible staff! The young woman at the front counter during my visit was dealing with a foot issue, yet she remained professional and incredibly friendly. Hats off to the staff!