Flat River Grill - Lowell

Great food and wait staff!! Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Fried Brussels Spro... read more Great food and wait staff!! Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Fried Brussels Sprouts, Thai Pizza, Burger

Food was ok, Atmosphere was GREAT! Service was the worst ever. Let 's start with the good; Atmosphere was cool, right next to a river. Food was ok, nothing spec... read more Food was ok, Atmosphere was GREAT! Service was the worst ever. Let 's start with the good; Atmosphere was cool, right next to a river. Food was ok, nothing special but it was edible at least. Now for the bad... Sat down, proceeded to watch our waiter walk around every table and literally sit down to chit chat with other customers while we wait. We had to flag him down to get some water. (Do they put salt in the water?! Tasted like fresh ocean salt water... we ordered a bottle of Chardonnay. He proceeded to bring us a dark red wine only for us to catch it being wrong as he poured the first glass.. anyways after sitting and looking at the menu forever they came by and took out appetizer order and said they 'd be back with our apps and then take our order. The asst mgr brought our app and walked away, had to sit around another 15minutes before we had to flag our waiter for our order to be taken, by that time the app was cold as could be.. he shows up, And After we stated what we wanted, he then proceeded to let us know they are all out of what we wanted(thanks for the heads up! After we finally received our food we had to some how kindly remind them we needed silverware and napkins to enjoy thus meal. I order pizza, s.o order fettuccine. They brought her a spoon with the fettuccine luckily they brought us silverware after that..Every time we had to flag the waiter down, he proceeded to let us know sorry, we are slammed 70% of the tables were completely empty and two extremely chatty waiters. Were not busy AT ALL!!! By far the worst service we have ever had in our life.This was our 10 year anniversary dinner and we wanted it to be special, we called ahead and made reservations and let them know it was our special anniversary night away from the kids, they kindly let us know that that 's awesome and we get a free dessert! Sweet! Only for them to add the desert to our tab.. So, all and all. Bad experience. Sorry to say, but it was. I see the other good reviees and am jealous that we happened to get the worse.. thanks for reading. Good luck if you end up going there.

Food is so good! Some of their combinations are very unique, very tasty. Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosph... read more Food is so good! Some of their combinations are very unique, very tasty. Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Blueberry, Fried Brussels Sprouts, Wood Fired Flat Bread Appetizer

I visited Flat River Grill with my boyfriend and we were quickly seated. You can choose to dine indoors or outdoors, though outdoor seating might require a wait... read more I visited Flat River Grill with my boyfriend and we were quickly seated. You can choose to dine indoors or outdoors, though outdoor seating might require a wait. I recommend making a reservation if you want to sit outside. We both tried the white chicken chili, which came with a complimentary bread appetizer. The bread was soft and delicious, perfectly pairing with the chili. The white chicken chili was flavorful and satisfying—I’ll definitely order it again. The service was excellent, with a friendly young server taking great care of us. Plus, they offer the convenient option to pay online. I’m looking forward to coming back soon!

I loved the food at Flat River Grill. There was a slight wait, but it wasn’t too long. The service was excellent. My only complaint is that I wish there had bee... read more I loved the food at Flat River Grill. There was a slight wait, but it wasn’t too long. The service was excellent. My only complaint is that I wish there had been more gravy—it was absolutely delicious!