Cheddar's Scratch Kitchen - Longview

Mediocre experience. I dined there at 4:30 PM and kept it simple with a cheeseburger and fries, along with a kids' burger meal. The restaurant was not busy at a... read more Mediocre experience. I dined there at 4:30 PM and kept it simple with a cheeseburger and fries, along with a kids' burger meal. The restaurant was not busy at all, and I must say the service was excellent. Unfortunately, the food did not match that standard. Both burgers were overcooked, well past the char stage, and the fries were nearly burned as well. We were quite hungry, so we went ahead and ate it anyway. This Cheddar's usually has great food, so I’m hoping this was just a case of a new chef. The waitress was wonderful, and although we didn’t complain, she definitely earned a generous tip. I'll certainly go back, but I might wait a bit longer than my usual monthly visits.

The chicken Alfredo pasta was delicious and quite satisfying. The Monte Cristo sandwich was simply divine. The raspberry jam was phenomenal, and that’s saying a... read more The chicken Alfredo pasta was delicious and quite satisfying. The Monte Cristo sandwich was simply divine. The raspberry jam was phenomenal, and that’s saying a lot coming from someone who isn’t a fan of raspberries. I was initially hesitant about the sandwich being deep-fried, but even though the taste and texture were unique, it turned out to be amazing.

I went to this restaurant for dinner and I must say, the croissant I had was absolutely delightful, even though I only tried one. The food was very good; I orde... read more I went to this restaurant for dinner and I must say, the croissant I had was absolutely delightful, even though I only tried one. The food was very good; I ordered the platter with spinach dip, which I enjoyed. However, the customer service left something to be desired. After I arrived, I had to wait about five minutes to be seated, and I didn’t feel as appreciated as the other customers. Because of that experience, I don’t intend to dine in again. Next time I crave spinach dip, I’ll just order it through DoorDash instead.

I had a fantastic experience at Cheddar's Scratch Kitchen in Longview, Texas. The location is quite convenient, and there was ample parking. The restaurant was... read more I had a fantastic experience at Cheddar's Scratch Kitchen in Longview, Texas. The location is quite convenient, and there was ample parking. The restaurant was clean, including the restrooms. The staff were friendly and professional, contributing to a great overall vibe. We ordered an appetizer and each chose a main course, and the service was remarkably fast. Everyone thoroughly enjoyed their meals. I would definitely recommend this restaurant!

Food was good. Fairly fast. Service was on the poor side. It was dirty but looked as if there was a party before us and they were cleaning it up. Manager was pe... read more Food was good. Fairly fast. Service was on the poor side. It was dirty but looked as if there was a party before us and they were cleaning it up. Manager was performing interviews and we could hear everything she was saying. Very loud and unprofessional. This is not the first time going to Cheddars and it won't be the last.