Reviews
What User likes about Steak 'n Shake:
Overall, we've had mostly positive experiences during our visits. The food is consistently served hot, the shakes are excellent, and the customer service is generally quite good. We did have one negative experience when we discovered the price of the 7x7 burger had increased, and the drive-thru cashier was quite rude about it. View all feedback. What User doesn't like about Steak 'n Shake:
I've taken a place. he waited almost 20 minutes and asked a server for our order. the girl said: “You have to wait your turn.” but the people before us had already eaten and the people after us had already taken over their commands. I was excited and gone out. decided to give them a second chance by asking them through the trip thru and still not at the intercom about what we wanted to order. I use to work for this c... View all feedback.
Reviews from various websites
Window worker was super rude. Opened the window, handed the bag out and shut the window without a word. We waited a minute to request a missing extra, but they...
read moreI've taken a place. he waited almost 20 minutes and asked a server for our order. the girl said: “You have to wait your turn.” but the people before us had alre...
read moreSo my family and I walk into steak in shake to order our food. We waited ten minutes for them to “cook” our food, we collected the meals and went to the car. Wh...
read moreDisappointed at a whole new level.. stopped here as we were passing thru decided steak n shake sounded like a good idea. Nope! My husband's burger was cold, fri...
read moreThe food was quite disappointing, especially considering the long wait we endured. My hot dog was unremarkable, and the bun fell apart as if it were stale. My p...
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