Reviews

Overall Total Score
4.1 out of 5
Impressive | 1160 reviews

What User doesn't like about Fortnum Mason The Parlour:
Ice cream was good although felt the coffee was poor especially given the price you pay for it, went for a latte and to be honest I’ve had better in Costa...service was so poor that we could have literally left without paying, we didn’t, as after our ice cream was brought to the table we literally didn’t see any sign of our waiter for a good 40/45 minutes... View all feedback. What User likes about Fortnum Mason The Parlour:
Really enjoyable lunch and a fantastic ice cream sundae. My only fault is that there is such a wonderful choice of ice cream I wanted them all! Will have to go back and try another flavour soon. Really pleasant and helpful staff and comfortable relaxed atmosphere. Thank you for a lovely day out. View all feedback.

Reviews from various websites

Menu
3.6 ★ from 10 reviews

Nice little cafe but I felt a bit underwhelmed. No better than starbucks etc.

Ice cream was good although felt the coffee was poor especially given the price you pay for it, went for a latte and to be honest I’ve had better in Costa...ser...

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Really enjoyable lunch and a fantastic ice cream sundae. My only fault is that there is such a wonderful choice of ice cream I wanted them all! Will have to go...

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My visit exceeded our expectations, which was to celebrate my Birthday. After we had been served our food, I then received a deliciously decorated birthday cake...

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Great service and lovely food. I would recommend the scones.

Opentable
4.1 ★ from 1023 reviews
Mell
04.10.2023 - 06:39

A lovely treat and experience for myself and family whilst on holiday. Excellent value for money and very filling. Would definitely recommend and go again.

Rache
04.10.2023 - 06:39

Had Parlour Tea which was priced less than an afternoon tea and it was delicious.

The service let the experience down, when the waitress was there she was very nice, however, the service was so slow inattentive. It was disappointing I expect...

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OliverK
04.10.2023 - 06:39

A fun place for adults and kids alike. Great process of ordering ice creams for kids who love it!

Jarabia
04.10.2023 - 06:39

We went especially for the Make your own Ice Cream Sundaes and really enjoyed them they were great. The service was very good. The only disappointment is the re...

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Top-rated
4.0 ★ from 10 reviews

Polite staff, food was good, coffee not so much. Ice cream hit the spot. I'll return to shop, but not to eat.

W
10.10.2023 - 05:26

Underwhelming. Sundae was disappointing and nothing special. The ice cream didn’t taste premium. The most disappointing was the jasmine and mint tea. The presen...

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Farouq
10.10.2023 - 05:26

Small cafe as one of three cafes in Fortum Mason, Piccadilly St. Friendly staff. We got some scones with better jam as well as pots of different tea types. Grea...

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Well worth a visit, great sense of mid century milk bar with pastel colours and funky shakes, sundaes and cakes. Generous size tables and impeccable service. A...

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Mihalea
10.10.2023 - 05:26

The best hot choco in town that is a fact even testier when you get to meet Santa and his cute elf! That was a very nice surprise!

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