Kfc - Leicester

#12 - Fast Food - Leicester, Meat, Chicken

Kfc

Kfc
2.6 / 5 (3295 reviews)

Description

At the Leicester Red Hill Circle KFC, mixed experiences abound. Patrons frequently report cold meals and missing items, with service often criticized for its inconsistency. While some visitors express surprise at the cleanliness and occasionally commend the freshness of the food, a troubling number of reviews highlight unprofessional staff interactions and prolonged wait times. Long-standing customers lament a decline in quality, though recent visits hint at a potential recovery. Ultimately, while KFC remains a popular go-to for many, ensuring accurate orders and attentive service is crucial for restoring its reputation.

Last update: 01.07.2026 from: Lisa

Feedback

★ 2.6 / 5 from 3295 reviews
lisa-waller-lawyer54
02.07.2026

Fast service with a smile! Staff (and manager) were very friendly and helpful. Food came quickly, fresh, and hot. Would definitely recommend

neel-nc-champaneri-1
01.07.2026

Amrann served us and he did a great job. Always gives us the best customer service with amazing recommendations. I hope the managers give this recognition to Amrann as he has done an amazing job. He has gone out of his way to help us multiple times.

nimeshmodz
04.01.2024

Good evening! I am extremely disappointed with the service I received at the Leicester Red Hill Circle restaurant. I arrived around 7:30pm and was initially greeted by a friendly staff member who served me. I showed them on my app that I had a free side and free snack, but only one was applied due to a system error. When I mentioned this, a girl named Abbey Potter rudely told me there was nothing they could do. As I tried to explain, she told me to leave. I then had to involve a manager named Savita who apologized for the incident. However, Abbey continued to behave unprofessionally in the back. My meal ended up being cold when I got home. This kind of service is unacceptable and I will be sharing my experience on Trip Advisor.

196bredaf
04.01.2024

If you're looking for a takeaway on a winter evening and decide to treat yourself to a KFC, only to receive cold food without the sauces you ordered, look no further than this branch. It was a complete waste of money.

fionahollis
04.01.2024

I used to be a big fan of KFC but recently my experience has not been great. I had to wait 20 minutes for my order and when it finally arrived, they had forgotten items. Another time, my drive-thru order was completely wrong. But after going back to the restaurant, they still got it wrong. The ice cream and krushem machine is always broken. Come on KFC, you're supposed to be a fast food place! Make sure to check your order before leaving.

More information

Suggested nearby restaurants.