Reviews
What User doesn't like about Steak 'n Shake:
I did find that the staff I spoke with remained friendly and enthusiastic about their work, which was nice to see. Unfortunately, for me, the Steak 'n Shake that I cherished growing up will never feel the same. To the man in the tie: please refrain from fixing what isn't broken and focus on enhancing the restaurant rather than diminishing it.
I want to express my gratitude to all the wonderful staff who created so... View all feedback. What User likes about Steak 'n Shake:
The ordering system is straightforward and user-friendly, allowing customers to easily customize their meals. The service was quick and friendly, and the burger and shake tasted just as we remembered. Plus, parking was a breeze! View all feedback.
Reviews from various websites
I came at 6:30 on a Monday night. I have ordered a new kiosk, found a place and then a guess to grab my own cup and drink. sitting for 20 minutes and not a work...
read moreA far cry from the Steak and Shake of the past. The burgers? Still very very good! In fact, all the items are just as tasty as they always have been. What is la...
read moreIt would be nice if they could fill the milkshakes up to the top. Instead it was half filled then topped with whip cream. Steak ‘n skimp on the shake.
This was the worst experience I've ever had a steak n shake. The place was dirty. Every single table needed to be wiped down and the floors were sticky. They go...
read moreHeartbreaking. One of my favorite restaurants is nothing but a shadow of what it was.Let’s begin with my first step into the store. No greeter anymore, to take...
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read moreThe new kiosk and pickup food setup were unexpected as were used to ordering from a server, however was not disappointed. Kiosks worked well, even though you ca...
read moreOMG first my gift card wouldn't work on the order kiosk said see counter staff. They had only 2 of the 4 kiosks working on a Sunday at about 1:00. We stood for...
read moreWow, just wow. Last time I ate at this location there was a cash register and waitresses....maybe 1 year ago. Now, it's digital kiosks and a pickup bar. No wait...
read moreThis was ordered to be a DBL steakhouse. Got a single. With all my extras but Not a double. Still everything taste great and the eegnog shake was the best thing...
read moreI ordered online at 2:40 in the afternoon for pickup at 6:45. Get there can’t find the order. Had to wait 30 minutes for the food. Then they had the order messe...
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read moreThey actually included everything I ordered this time but the only reason I had to place this order is because they forgot half of my first order and its not th...
read moreThe shakes were amazing, but the fries and onion rings were cold and soggy.
The food was delicious, served at the perfect temperature, and the portions were reasonable. The milkshake was outstanding!
The DoorDash service was satisfactory, and Katrina did a great job. However, the double garlic cheeseburger didn't meet my expectations. The fries were just ave...
read moreI paid extra but didn't receive what I ordered. The food was poorly made and packaged. They also forgot my drink!
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