Subway - Kitchener
Subway
Description
At this local sandwich shop, experiences can be vastly different depending on the day and staff. While some patrons praise the user-friendly ordering app and the efficient service of kind staff members like Raman and Ravneet, others have reported instances of rudeness and poor food handling practices. Concerns about staff etiquette and food safety, including refusal to accommodate special requests, have surfaced. Additionally, some customers feel that the quality and quantity of ingredients have declined, particularly with the increase in menu prices. Overall, the restaurant has the potential for great service but needs to address significant staff conduct and quality control issues.
Images
Feedback
The food, quality, and service at this restaurant are all amazing. I would definitely recommend it.
The staff working the evening shift at this restaurant were particularly unpleasant and disrespectful.
Staff named Manpreet was chatting with her friend who was sitting across on the table in their language and seem to be making fun of me and my friend while cashing us out. Very loud and very disrespectful. Poor service and bad experience.
I visited today at 7 pm. Customer service was not good.
Staff does not change globes after handling cash or mopping the floors. Very concerning. Who has trained these employees? Or it should be common sense. Will not return. No higiene here. Visited the Fisherhallman and Ottawa location.
Menu
Sandwiches
Honey Mustard Ham Sidekick (190 Cals)Sweet & savoury is an undefeated combination. Made + pork raised on Canadian farms; our deli‐style Black Forest ham; processed white cheddar cheese; lettuce; tomato; red onion; pickles & our smoky honey mustard served warm & toasty on a potato bu
CA$8
Crispy Chicken Sidekick (250 Cals)Try our crispy chicken sidekick made + seasoned chicken breast; lettuce; pickles; & smoky honey mustard sauce served warm & toasty on our potato bun. At participating restaurants. Extras/Add‐ons addt'l. Plus tax.
CA$9
Italian Aioli Sidekick (280 Cals)Pepperoni & genoa salami; white processed cheddar cheese; spinach; tomato & both our garlic aioli & house sandwich sauce served warm & toasty on our potato bun.At participating restaurants. Extras/Add‐ons addt'l. Plus tax.
CA$6
Savory Turkey Ranch Sidekick (190 Cals)You had me at ranch. Try the Savoury Turkey Ranch; made + deli‐style turkey raised on Canadian farms; processed white cheddar cheese; spinach; tomato & peppercorn ranch sauce served warm & toasty on a potato bun. At participating Restaurants. Extra
CA$8Side Dishes
Caramel Pecan Made With Turtles (0 Cals)“As delicious as our sandwiches are; our cookies are always a great addition to a delicious meal. Tender & moist; it is the perfect way to complement your meal.”
CA$2Signature Rice Bowls
Sweet Onion Chicken Teriyaki (470 Cals)CA$17
