271west - Kitchener

We arrived at noon on a weekday without a reservation. The first thing that struck us was the friendly and welcoming staff. The person who greeted us... read more We arrived at noon on a weekday without a reservation. The first thing that struck us was the friendly and welcoming staff. The person who greeted us...

The food was disappointing. The pasta was overcooked and burnt, and the salad was brown and wilted. Our drink orders were never taken; we had to remind the serv... read more The food was disappointing. The pasta was overcooked and burnt, and the salad was brown and wilted. Our drink orders were never taken; we had to remind the server for our drinks even after placing our meal orders. The service was lacking...

The food was disappointing and extremely overpriced. The service was also very poor. I ordered a salad and a flatbread, and it cost me $75. The staff mentioned... read more The food was disappointing and extremely overpriced. The service was also very poor. I ordered a salad and a flatbread, and it cost me $75. The staff mentioned they don't accept anything less than a...

Both the chef and the waitress were extremely knowledgeable and accommodating. The chef was willing to customize most items on the menu to suit my needs. It's a... read more Both the chef and the waitress were extremely knowledgeable and accommodating. The chef was willing to customize most items on the menu to suit my needs. It's always refreshing to see staff who understand cross-contamination and know how to prevent it.

The owner's wife has celiac disease, so they are very knowledgeable about the necessary precautions. The owner personally attended to us, and we experienced no... read more The owner's wife has celiac disease, so they are very knowledgeable about the necessary precautions. The owner personally attended to us, and we experienced no symptoms afterward. We will definitely return!