TWH Social - Kitchener

This is a great restaurant to attend for a birthday. Our server was very nice and everyone working made us feel so welcome! The food was phenomenal! And we had... read more This is a great restaurant to attend for a birthday. Our server was very nice and everyone working made us feel so welcome! The food was phenomenal! And we had an overall great experience

The manager, Sahil, had no customer service experience. We got there at 6 pm and got served at 7 pm. our show was at 8 pm. Normally, a manager would apologize a... read more The manager, Sahil, had no customer service experience. We got there at 6 pm and got served at 7 pm. our show was at 8 pm. Normally, a manager would apologize and bring the patrons bread or something to hold them over until the meal arrived. We asked for bread but he asked if fries would be okay. We ask for bread which never came. The salmon was delicious. Recommend that they watch for shows at the Center in the Square and prepare accordingly to be properly staffed.

The service and food was fantastic. Very attentive and friendly. Would attend again on the future. The atmosphere was great and the hotel was immaculate and cle... read more The service and food was fantastic. Very attentive and friendly. Would attend again on the future. The atmosphere was great and the hotel was immaculate and clean.

Food and service were great…poor lighting in the booth. read more Food and service were great…poor lighting in the booth.

My grandma loved our server, Lachlan, and we enjoyed the atmosphere of the whole place. We had gotten our food in a timely manner and our server was always ther... read more My grandma loved our server, Lachlan, and we enjoyed the atmosphere of the whole place. We had gotten our food in a timely manner and our server was always there when we needed him. I had a younger kid with us (11 and she enjoyed it there, loved the fries. We only got apps (two Truffle Parmesan frites, baked goat cheese dip, and honey garlic wings. Great place to go and relax after a heavy weekend and get something to snack on. I had gotten a drink as well (Lachlan made me something off menu that was charged around the same price as the other cocktails and it was perfect to round of the evening.