TWH Social - Kitchener

This is a great restaurant to attend for a birthday. Our server was very nice and everyone working made us feel so welcome! The food was phenomenal! And we had... read more This is a great restaurant to attend for a birthday. Our server was very nice and everyone working made us feel so welcome! The food was phenomenal! And we had an overall great experience

The manager, Sahil, had no customer service experience. We got there at 6 pm and got served at 7 pm. our show was at 8 pm. Normally, a manager would apologize a... read more The manager, Sahil, had no customer service experience. We got there at 6 pm and got served at 7 pm. our show was at 8 pm. Normally, a manager would apologize and bring the patrons bread or something to hold them over until the meal arrived. We asked for bread but he asked if fries would be okay. We ask for bread which never came. The salmon was delicious. Recommend that they watch for shows at the Center in the Square and prepare accordingly to be properly staffed.

It was my first time to TWH and the room they gave for the party was lovely away from the rest of the clientele so we could focus on each other completely. Our... read more It was my first time to TWH and the room they gave for the party was lovely away from the rest of the clientele so we could focus on each other completely. Our server was great and very friendly one of the other staff members came to help once in a while and they were also lovely. The food came out and everything tasted delicious I had the rib eye and it's was cooked exactly the way I liked it. I asked my other 9 what they thought of the food and the flavor was defintly there. The prices for what we got seemed a little steep for the portions we received on some of the dishes. I would return but on a special occasion again but the building was beautiful and the vibe inside was nice so I give a healthy 4 star to TWH

Food and service were great…poor lighting in the booth. read more Food and service were great…poor lighting in the booth.

The service and food was fantastic. Very attentive and friendly. Would attend again on the future. The atmosphere was great and the hotel was immaculate and cle... read more The service and food was fantastic. Very attentive and friendly. Would attend again on the future. The atmosphere was great and the hotel was immaculate and clean.