TWH Social - Kitchener
TWH Social
Description
Welcome to a unique gathering place in Downtown Kitchener, nestled below the historic Walper Hotel. Our friendly and attentive team is here to offer you a taste of locally sourced, sustainable, and diverse menu options. Join us for a delightful dining experience!.
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We celebrated my daughter's birthday here last Saturday. The food was delicious, thoughtful presentation, and great non alcoholic drink selection. We had a wonderful server, Paddy P, who made our dinner very memorable with his kind and helpful manner.
We came for our daughter's 16 birthday her choice. The food was amazing of course we had to try the steak!! I would highly recommend this venue the waiter was awesome the food was delicious wish there was more mocktail selection for drinks but other than that a great experience.
I had to wait 45 minutes for my food, and when it finally arrived, it was cold. As someone who works in a fine dining restaurant, I expected better. The restaurant was nearly empty with only two other tables occupied. We quickly decided on our order and waited for our food, only to be disappointed by the temperature. Overall, I was not impressed with my experience. It was my first time dining there, and I left feeling disappointed.
This is a great restaurant to attend for a birthday. Our server was very nice and everyone working made us feel so welcome! The food was phenomenal! And we had an overall great experience
The manager, Sahil, had no customer service experience. We got there at 6 pm and got served at 7 pm. our show was at 8 pm. Normally, a manager would apologize and bring the patrons bread or something to hold them over until the meal arrived. We asked for bread but he asked if fries would be okay. We ask for bread which never came. The salmon was delicious. Recommend that they watch for shows at the Center in the Square and prepare accordingly to be properly staffed.
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