Costa Coffee - Kettering

Costa in Desborough is a charming cafe and coffee shop with delightful staff who are friendly, helpful, and always willing to go above and beyond for their cust... read more Costa in Desborough is a charming cafe and coffee shop with delightful staff who are friendly, helpful, and always willing to go above and beyond for their customers. Whether you are a local or just passing through, this cafe is definitely worth a visit. Their hot toasted sandwiches and scones are top-notch!

The venue was previously a pub, but has recently transformed into a Costa coffee shop. I have visited before with friends and found it to be pleasant and welcom... read more The venue was previously a pub, but has recently transformed into a Costa coffee shop. I have visited before with friends and found it to be pleasant and welcoming. However, on my recent visit, I was surprised to find the doors from the car park locked. Despite the website indicating that the venue should have been open for another 40 minutes, I was informed by another visitor that the shop was closed. It was disappointing to hear that the opening hours had been changed so soon after the launch, without updating the website accordingly. This lack of consideration for customers and poor business practice has left me feeling very disappointed, and I will now make a point to avoid this venue in the future.

Poor customer experience When being served it seemed to be a hassle to the staff working there rather than making it a positive customer experience . Staff don’... read more Poor customer experience When being served it seemed to be a hassle to the staff working there rather than making it a positive customer experience . Staff don’t know what they doing.

Charlene and her team offer a quality product with a smile yes I know its only Costa but its a great little place when you need a quick coffee fix and need to g... read more Charlene and her team offer a quality product with a smile yes I know its only Costa but its a great little place when you need a quick coffee fix and need to get out go the house from the kids LOL Love it that it opens late and on Sundays well done guys will ensure I walk to you in future :

Visit a couple a times a week, week in week out. Staff are friendly, coffee is lovely and the little one loves the cake. Safe enough also for the little one to... read more Visit a couple a times a week, week in week out. Staff are friendly, coffee is lovely and the little one loves the cake. Safe enough also for the little one to have a wonder around, pick her own drink and choose her own seat. Great addition to the village.