Chili's - Kenner

Flew out yesterday afternoon and sat down to eat. I had one of the best experiences from a server named Irina. She helped me using the QR code thingy and was ve... read more Flew out yesterday afternoon and sat down to eat. I had one of the best experiences from a server named Irina. She helped me using the QR code thingy and was very polite and professional. My food was very good and she was always attentive to my refillsand making sure I was ok. She made flying out of Nawlins a little more bearable!

No cups of water, they just try to charge you $3.70 for a bottle of water. And then we tried to order the sampler and they told us we couldn't, but we could ord... read more No cups of water, they just try to charge you $3.70 for a bottle of water. And then we tried to order the sampler and they told us we couldn't, but we could order an appetizer and a whole entree separately. What a scam. Bunch of crooks.

Rarely do I ever give bad reviews because of the hard working people in the restaurant business and the sometimes low reward. However I have been to this Chili'... read more Rarely do I ever give bad reviews because of the hard working people in the restaurant business and the sometimes low reward. However I have been to this Chili's several times and each time I walk away at how you and other customers are treated. Theactual ignore you even when the seats are empty. You actually have to flag them down to order something or get your check orthey ignore you. I really don't think these people behind the counter actual like people. The fact that it's an airportrestaurant makes no difference. I've been to some of the best restaurants in airports when it comes to service and foodquality. That being said, the food was good. Had no problem with the food and the time it took to come out. Even ordered whilethey were going through a kitchen health inspection.

I didn't have high expectations and figured it may be expensive for an airport. But $23 for a cheap glass of wine, that wasn't listed on their menu. A menu of w... read more I didn't have high expectations and figured it may be expensive for an airport. But $23 for a cheap glass of wine, that wasn't listed on their menu. A menu of which had an average of $12 for the same glass. Response from bartender was it was an outdatedmenu... Apparently it's my job to guess their prices are wrong when I see them.

Waited 20 minutes just to be greeted. Once greeted was told they could only serve Southwest Eggrolls and Chicken Crispers. Ordered an appetizer consisting of th... read more Waited 20 minutes just to be greeted. Once greeted was told they could only serve Southwest Eggrolls and Chicken Crispers. Ordered an appetizer consisting of these two exact items (the Tripple Dipper w/egg rolls and 2 orders of crispers) to be toldthey couldn 't serve this appetizer as it wasn 't specifically eggrolls or crispers. Manager came out and upon explaining my orderhe stated he would allow us to order that, then proceeded to explain that the reason for the reduced menu was his cookscouldn 't keep up with the small rush as this generation just won 't work any harder . Waited another 10 minutes to place ourorder after getting approval from the manager, but the server never can back. Finally just went somewhere else.