Sonic Drive-in - Kansas City

At that time was ordered to pay and was said that the prices were increased and it was not shown that on the signs and they did not say that when they ordered. eating was good, but the tactics they used were wrong.

Always have an issue. One time placed an online order, no one came to check on us, we waited 40 minutes and had to call. Second time, show up at 10:40, they don 't answer or try to take our order, I go to press the button again and they answer at 11:05, claiming they 're not doing ice cream. They say one sec then proceed to say they 're not taking orders due to long wait time being 30 minutes. I ask what time they close, say thought they closed at 12. Girl claims they close at 11:30. Terrible service all around.

I came through at 10:40 (their site says they close at midnight so I have plenty of time). after waiting 20 minutes and hearing them take other orders before mine they tell me they don't have ice so okay I order a slushy. Then tells me they're not taking orders for thirty minutes and I asked what time they close, tells me 11:30. So they won't take orders till they close? This isn't the only time they've done this.

I called back in to ask for a drink carrier w my drinks and even though I had called back in and asked for one it was not brought. W my order- and when the carhop came even after tipping $3 for 2 drinks when I asked for a drink carrier she looked at me like I was requesting something ridiculous shook her head yes and I waited at least 10 mins and she never brought one back. Very disappointed especially since I dropped my shake spilled it all over my hand bag and my shoes. Spilled the entire shake so my trip to sonic cost me around $15 for one soft drink. In case anyone is wondering no they werent busy. Terrible customer service absolutely terrible.

I got here around 10:50 in the morning on my motorcycle to order the #10 as a crispy sandwich, combo and I paid with my card on the machine. I got my food about 3 to 5 minutes later. Everything was done right and they even included the lime in my cherry limeade! I did read the reviews about late nights and a lot of them are horrible but the morning staff did start my day off good! They weren't all happy jolly but the customer service quality was met.