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Contribute Feedback What Jan’s World likes about Burnt End Bbq Crown Center:
Our server was quite attentive—perhaps a bit too much at times—but it's certainly preferable to being overlooked. The food came out promptly after we ordered. However, I was surprised to find that a BBQ restaurant had run out of brisket. Overall, it was a good experience. View all feedback.
What Ramon McNeill doesn't like about Burnt End Bbq Crown Center:
The service and atmosphere do not live up to the quantity or quality of the food. My wife, son, and I received lukewarm meals, and the mac and cheese lacked any authentic taste. The pulled BBQ beef was mostly fat. I cannot recommend this place if you're looking for authentic flavors that truly satisfy. The only positive aspect of our visit was the waitress, but I wouldn't come back for the food. View all feedback.
Had a reservation and called 10 minutes before the reservation and two times, no answer; third time the phone was answered and we indicated we would be about 10 minutes late due to traffic. We were told our table was ready and waiting and it was not a problem. We knew we would make it in the 15 minute window but wanted to let the restaurant know. Got there and there was not a table and they tried to sit us outside in December. We were able to stay inside and squeeze into a booth. Took 30 minutes to get drinks, and 45 minutes to get food. They were out of ribs and brisket. We understand that times are tough with supply chain and serving staff; however, were disappointed about the reservation and not having a table for 8 ready when told it was.......
Overall it was good, until a man came in to pick up his order and he wasn't happy with what he got. He said the F... word no less than 25 times.
Server was forgetful and inattentive. Even the manager, after promising high expectations, was all talk and poor delivery. Portions were not the normal amount for similar restaurants though the flavor was quite good. Not likely to return to this location.
Really good for a sunday night football trip thanks
Our server, Fanieshia, was prompt, pleasant, and did a great job with our order and keeping our drinks fresh. Food was very good. Bar pours were generous.