Burger Board - Jacksonville

Burgers thinner than McDonald's, onion rings over cooked. read more Burgers thinner than McDonald's, onion rings over cooked.

Great burgers with a Generous portion of fries. read more Great burgers with a Generous portion of fries.

My boyfriend and I just went through the drive through and ordered two burgers and two fries. Our burgers were the double jack burgers, and I got portabello and... read more My boyfriend and I just went through the drive through and ordered two burgers and two fries. Our burgers were the double jack burgers, and I got portabello and mayo. My boyfriend got bacon. Both burgers just had bacon, and I inaccurately thought they were singles. We brought them back, and the staff was super nice with helping us. They determined our burgers WERE double, but agreed to remake my burger, as well as give us two more orders of fries. They did not need to remake our fries, but we were both super satisfied with the costumer service and friendliness of the workers. I feel bad about the single vs double situation, but I am glad they were nice about it. We will continue going here weekly :

We got burgers and fries and they were great! The burgers are awesome smashburgers! read more We got burgers and fries and they were great! The burgers are awesome smashburgers!

We accidently thought they made our order wrong. It looked like they gave us single patty burgers, when they actually did give us doubles. They did accidently a... read more We accidently thought they made our order wrong. It looked like they gave us single patty burgers, when they actually did give us doubles. They did accidently add bacon to one burger though, but they remade it and gave it to us. They gave us fresh fries, which I honestly wasn't expecting, but I appreciate it. Great customer service for what was mostly our mistake. 10/10 recommend