Chick-fil-A - Jackson

Delivery Services, Catering, French Fries

Chick-fil-A’s Jackson location elicits mixed reactions. While many praise its friendly staff, delicious food, and family-friendly atmosphere—especially highlighting standout items like the Spicy Southwest Salad and Waffle Potato Fries—others express frustration with slow service, long wait times, and recent changes like charging for sauces. Curbside orders have reportedly been mishandled, leading to cold meals and parking issues. Despite being consistently busy, the restaurant remains a popular choice for loyal customers who appreciate its quality and hospitality, though some warn that peak times can affect the overall experience.

Last update: 11.12.2025 from: Rachel

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★ 4.4 / 5 from 12289 reviews

Was John Alhelm at Chick-fil-A a mag?
I love Chick-fil-A, and this is one of the best! Great food and phenomenal staff service!!! I swear they could open up another location right next door and do a ton of business at both. That's the one downfall I have is that it's always soooooo busy. I get a little squimish around too many people. But, I can always order it through the app, park in a spot, and still enjoy the wonderful food!!! View all feedback.

What Aleix Quintanilla dislikes about Chick-fil-A:
I stopped at lunch to buy a salad. As I’m eating the salad, I find a black hair on my boiled eggs. Went by to get a refund, they gave me another salad and two cookies-the wrong salad dressing….I’m not eating there anymore-after finding hair in my food-the manager didn’t even offer a refund. So, think twice before eating here. View all feedback.

madison 11.11.2023 - 21:06

★ ★ ★ ★ ★

- Service: 5 - Food: 5 - Atmosphere: 5 For takeout dinner, the price per person is very reasonable, ranging from $1 to $10.

Brandon 11.11.2023 - 21:06

★ ★ ★ ★ ★

Thier speed never ceases to amaze me. Excellent food always. Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chicken Biscuit with Cheese and Tater Tots, Grilled Chicken Salad, Spicy Chicken Sandwich, Fried Chicken Wrap, Chick-Fil-A Waffle Potato Fries, Grilled Nuggets

Andy 11.11.2023 - 21:06

★ ★ ★ ★ ★

My wife had the Grilled Chicken Club sandwich and I had the Spicy Deluxe chicken sandwich. The fact they offer a Gluten Free bun is why we eat here as my wife has Celiac disease! Both meals were very good! Dietary restrictions: Gluten Free bun available. Service: Dine in Meal type: Dinner

Rachel 04.03.2025 - 21:46

★ ★ ★ ★ ★

Service: Takeaway Meal type: Other Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Cobb Salad, Market Salad, Grilled Nuggets, Grilled Chicken Sandwich, Waffle Fries, Strawberry Milkshake, Chick-Fil-A Chicken Sandwich

bret 04.03.2025 - 21:46

★ ★ ★ ★ ★

Great food, fast service, and polite employees! Parking: The location of the building makes it tough to enter/exit the parking lot Service: Takeaway Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Waffle Fries, Chick-Fil-A Chicken Sandwich

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