Shortstop Deli - Ithaca

My favorite vegetarian sandwich joint, ever. Moved to California 5 years ago, but had to drive out of our way to grab a bite while visiting NY because it is tha... read more My favorite vegetarian sandwich joint, ever. Moved to California 5 years ago, but had to drive out of our way to grab a bite while visiting NY because it is that good!

If you're in town, this place is definitely one you shouldn't miss, so I dropped in for a bagel. The sandwiches looked amazing and, based on all the other revie... read more If you're in town, this place is definitely one you shouldn't miss, so I dropped in for a bagel. The sandwiches looked amazing and, based on all the other reviews, they're a must-try. The bagel I had was excellent, and the cream cheese was delightful. There isn't any seating inside, so be prepared for takeout. The service was quick and friendly, too.

This would have been a easy 5 star rating if the customer service was better. I went to place my order and the young lady with tattoos on wrist is the one who t... read more This would have been a easy 5 star rating if the customer service was better. I went to place my order and the young lady with tattoos on wrist is the one who took my order. I explained to her I wanted my sub ran through the belt oven twice. She began to talk over me and Tell me I get it you want it toasted extra crispy . Well I was the only person in line important to know , my sub came out and I requested again please run it twice , she said if she ran it twice it burn so she folded the sub and stuck it in for the third time while baby sitting it ........ see where I'm going with this ? That belt oven bakes food while be ran through the oven . My point is prioritize your time in the restaurant business. Imagineif you were busy . I've been in restaurants since I was 12 busting tables and doing dishes. I'm been a sous chef and a assistant chef for over 10 years in fine dining restaurants. But people's pride and the fact that cooking is becoming less and less of a skill because of machines is the reason I got out and run my own business with animals. People need to listen to what the customer wants and be open to suggestions. It's unbelievable how people don't even do that any more. On a positive not the sub was good. And I will stop bye again. I just wanted to post this complaint so it can be handled differently next time. No worries still the best sub and bank for buck in Ithaca.

The food is excellent! However, the ordering process is a bit cumbersome. As a tourist, I found it challenging to know what to order or how to go about it. Addi... read more The food is excellent! However, the ordering process is a bit cumbersome. As a tourist, I found it challenging to know what to order or how to go about it. Additionally, I had trouble understanding the employees who were speaking through their masks. The service was also slow. That said, the cashier was fantastic and had a great sense of humor. In the end, the delicious food made the wait and confusion worth it!

I really enjoy their sandwiches, but they've significantly reduced the variety of other items for sale. It used to be fantastic—you could find a range of snacks... read more I really enjoy their sandwiches, but they've significantly reduced the variety of other items for sale. It used to be fantastic—you could find a range of snacks, mac and cheese, and even toilet paper—but that's not true anymore!