Dockside - Ithaca
Dockside
Description
**Dining at Kelly's Dockside: A Mixed Bag of Experiences**
Nestled by the scenic shores of Lake Cayuga, Kelly’s Dockside offers a charming setting but delivers an inconsistent dining experience. While some patrons rave about the cozy atmosphere and delightful seafood dishes, others lament poor customer service and unsatisfactory food quality. Complaints about rude staff, health concerns like contaminated kids' crayons, and kitchen mishaps marred several visits. Yet, there are positives; quick service, pleasant outdoor seating, and tasty menu offerings occasionally shine through. For those seeking a waterfront meal, it's worth considering the reviews carefully before making a reservation, as experiences can vary widely.
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I AM SO VERY UPSET with Kelly’s Dockside. My daughter and I went there for lunch today. We ordered Greek salads and a.couple of drinks and shrimp cocktail which were all good (although maybe a smaller portion than normal. HOWEVER, I ordered takeout of clam strips. Unfortunately I did not check before leaving. My granddaughter said there were four clam strips and they were terrible It was not an inexpensive lunch. I immediately called Kelly’s upon return home and explained the situation and offered to send photo. He accused us of eating half of the order and then taking photo (which he did not want to see). I asked if he would comp that meal with a gift certificate and he refused
We stopped here on our way home from a long trip. Wanted to try a local place.. the ONLY nice thing about it was that you could sit outside by the water.. everything needed a good deep cleaning! When you walked in it was empty and the only waitress was sitting at the bar. She didn't even get up to seat us just told us to grab a menu and go sit whenever. We ordered shrimp alfredo, linguini with clam sauce and child's pasta. The bread stick that came with the child's pasta was so hard it didn't even break when hit on the table so that was thrown to the ducks in the water. The price for the dinners was outrageous for the serving we received. All 3 of the pasta dishes were gross. You can tell it was canned clams, warmed up shrimp in watery sauce that probably came out of a can and watered down. After our meals were delivered we never saw the waitress again until we were walking out and she was again perched at the bar.. the place was still empty. She then asked how everything was.. I told her how it was and she looked at me said sorry and took my credit card.. the only person I would recommend this place to is Gordon Ramsey for kitchen nightmares!!!
One of the worst restaurant in Ithaca. Food was incredible horrible. Even dinner food much better than this place.
Walked in an hour and a half before they close and asked if the kitchen was still open. It is Labor Day weekend and there are a lot of people in town looking for open spots. The grill guy had the audacity to ask us “why did we have to push it to the end”. Well my husband who is in the business said “we’re out!” Guess they don’t need or want the business. Good luck to your Kelly!
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