Arby's - Ithaca

I was an Uber driver on a pickup. Note said to use drive thru. Finally got to drive thru and they told me to come in and get it. Geez, after I waited in line fo... read more I was an Uber driver on a pickup. Note said to use drive thru. Finally got to drive thru and they told me to come in and get it. Geez, after I waited in line for all that long, can't they just hand it to me and save us both time!

One of the better fast food chains in Ithaca. Nice staff, fast service.. everything fast food is supposed to be read more One of the better fast food chains in Ithaca. Nice staff, fast service.. everything fast food is supposed to be

No option for zero stars. Upon arriving we weren't greeted with a hello or anything we got a what do you want. We ordered and when we received our food it was c... read more No option for zero stars. Upon arriving we weren't greeted with a hello or anything we got a what do you want. We ordered and when we received our food it was cold because it had been pre made and sat there. TERRIBLE

This resturant has improved in the past few months. Got my food, exactly what I ordered. It tasted fresh and hot too. No issues with the workers. Didn't have to... read more This resturant has improved in the past few months. Got my food, exactly what I ordered. It tasted fresh and hot too. No issues with the workers. Didn't have to wait long either.

The evening manager was definitely less than friendly, the ketchup dispenser wasn’t even put together. This is 2 hours before the inside closes and 4 hours befo... read more The evening manager was definitely less than friendly, the ketchup dispenser wasn’t even put together. This is 2 hours before the inside closes and 4 hours before drive through closes. The kid behind the counter acted like I asked for gold when I asked for ketchup packets which I hate to open. He gave me 4 packs for two people and 2 orders of fries.