Reviews

Overall Total Score
3.9 out of 5
Very good | 1494 reviews

What User doesn't like about Jack's:
Why do you ask me what kind of sauce I want and don't give me a sauce? And why don't you have my potato cup half full? And why are you giving me a little nugget from four and not even fresh? I had some of the best chicken and best customer service of my LIFE at Jack's, but this joke of a place is not!!!!!! View all feedback. What User likes about Jack's:
Okay, so I just went through the ride and forgot a bag of ice and the lady said she couldn't add in the window. Suddenly this amazing manager comes in green shirt, I wish I had caught her name, she said no mam, which is Jack's policy. You can add this ice bag. They were also muddled with people, and they still took the time to correct the worker and let them know that it is indeed the policy to add to the window if n... View all feedback.

Reviews from various websites

Menu
1.6 ★ from 18 reviews

It's not a fast food restaurant. We came when we wanted to eat. But they sold breakfast. I didn't have all orders, we had to look. We had to get our 2 burgers b...

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Haven't had breakfast there since they moved to New location. They were a good crew. Lunch crew is not. Burger was OK, listening to them trying to figure out wh...

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Burnt and sides was cold .. not friendly. Should stayed at old location it’s hard getting In and out because the traffic. 2nd time here . So never again! Can’t...

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Terrible service. The employees didn’t seem to even know what they were doing and didn’t care. I got a milkshake and it was so thick I had to mix it some more m...

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Just love my new ranch bacon big jack with no lettuce or no tomatoes yeah not what I ordered at all!! As you can clearly see! New day.... Well tonight got a ba...

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Sirved
3.0 ★ from 40 reviews
Patsy
23.08.2024 - 08:24

Well this not a fast food restaurant. We came in at when lunch supposed to be going on. But they were still selling breakfast. Didn't get all my order, we had t...

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Hollie
23.08.2024 - 08:24

I absolutely love my new ranch bacon Big Jack, but I received it without any lettuce or tomatoes. This is definitely not what I ordered! It's clearly evident fr...

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Chris
23.08.2024 - 08:24

Why ask me what type of sauce I want if you're not going to provide any? And why is my mashed potato container not even half full? Plus, I only received one sma...

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Lindsey
23.08.2024 - 08:24

I just went through the drive-thru and realized I forgot to grab a bag of ice. The staff member at the window told me she couldn't add it for me. But then an am...

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