Wisp - Honolulu

My wife and I wanted a nice laid-back place to sit outside and enjoy a fun dinner. We ended up being very disappointed by the service. Our server took about 10-... read more My wife and I wanted a nice laid-back place to sit outside and enjoy a fun dinner. We ended up being very disappointed by the service. Our server took about 10-15 minutes to get to the table (which feels like an eternity when you are waiting to order beverages). They took our drink order and quickly returned with a cocktail and waters but the beer we ordered was delayed by a few minutes. Not a big deal, but then the night went south. We didn't see our server again for a very long time. We started to feel like our appetizer was a little delayed when food runners showed up with our entrees. No app in sight. We let them know and eventually the server brought our app. But we were halfway into the meal by that point. The food tasted fine. Nothing extraordinary but not bad. The nachos, I admit, were delicious. The mac and cheese we ordered was described to have bread crumbs but was missing that. Fortunately the server had it taken care of pretty quickly. We were never asked about having our drinks refilled. And after eating, we waited a long time for our check. It just seemed to take forever for everything. None of the problems by themselves would have been a big deal, but together it added up to a somewhat unpleasant experience. The server was nice and apologetic. They also comped us the appetizer which was nice. May have been an off night or maybe a new server, but I can't say I would recommend going on a Saturday night. Also, we did enjoy the outdoor seating area. It was a little tight, but the ambiance was nice.

Fantastic meal as always. The service was great. The food was great. What else can you want? read more Fantastic meal as always. The service was great. The food was great. What else can you want?

Came for Monday Lobster dinner. The lobster was tough and chewy. read more Came for Monday Lobster dinner. The lobster was tough and chewy.

This place is crazy! There were two events going on at the same time and the place was still open to the public. Waitresses were running around crazy and we had... read more This place is crazy! There were two events going on at the same time and the place was still open to the public. Waitresses were running around crazy and we had to wait almost 2 hours for our food! We ended up canceling our order and moving on. They should organize their events better, keep them separate or close the restaurant down for events only. Very dissatisfied.

Loud but otherwise lovely place for a meal. Service extremely accommodating. Great food, good wine. read more Loud but otherwise lovely place for a meal. Service extremely accommodating. Great food, good wine.