Subway - Honolulu

Customer service is poor, it felt as though the employee was taking a bad day out on my sandwich. I was pairing my sandwich request/response with please, thank... read more Customer service is poor, it felt as though the employee was taking a bad day out on my sandwich. I was pairing my sandwich request/response with please, thank you and a smile. To be met constantly with a dismissive attitude. I understand not everyone wants to work on Sundays, but it 's no reason to be disengaged and malicious in your sandwich making. I had kindly asked can i have light pepperchinis, like 3 please in response to my request she had gripped a first full and laid it out, and quickly prompted me for the next item, again i kindly requested light sauce which cause some internal trigger she pumped a wads of sauce on my sandwich, ignored my initial request for oil and vinegar visibly upset when i had requested it be added as she was trying to rush me out of the store. I really thought about making a scene in person, the manager didn 't seem to care about the poor service. If you 're in the area, I 'd take a second look around for some food. Or hitting the subway in Hawaii Kai they are super awesome welcoming, and dont take offense to you wanting to come into their place of business and order from them. Id like to eat a sandwich not a soup, id include photos but it 'd look as though some one chewed on one end and didnt bite the end off. Service: Takeaway Meal type: Breakfast Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

We were very well received and served, we are on vacation for 1 week and we stopped on the road to go to the koko crater. Smiling and kind we had a good discuss... read more We were very well received and served, we are on vacation for 1 week and we stopped on the road to go to the koko crater. Smiling and kind we had a good discussion and the food was good. I love the white cookie macadamia Food: 4 Service: 5 Atmosphere: 4

The staff at this Subway location were extremely rude. I witnessed a woman at the counter yelling at kids. When I requested a cup for water, they told me they d... read more The staff at this Subway location were extremely rude. I witnessed a woman at the counter yelling at kids. When I requested a cup for water, they told me they don't have cups for water. This is my second disappointing experience at a Subway in Hawaii.

Best customer service I been to in a while Food: 5 Service: 5 Atmosphere: 5 read more Best customer service I been to in a while Food: 5 Service: 5 Atmosphere: 5

The customer service at this location leaves a lot to be desired. Be cautious when paying with a credit card, as I noticed they add an extra 20% tip to the tota... read more The customer service at this location leaves a lot to be desired. Be cautious when paying with a credit card, as I noticed they add an extra 20% tip to the total without informing you. I spotted this on my receipt and asked the staff about it. He claimed there was an option to opt out, but that wasn't the case; only the final amount was displayed on the screen. I've used many similar card terminals, and they all offer tip options—this one did not for some reason. I don’t mind tipping for good service, but this worker didn’t provide that at all. Make sure to check your receipt at this Subway location.