Fazoli's - Hilliard

Great service for our holiday party. read more Great service for our holiday party.

We have been dining here for years, and the staff is consistently professional and friendly. This restaurant is one of the cleanest in the area, especially cons... read more We have been dining here for years, and the staff is consistently professional and friendly. This restaurant is one of the cleanest in the area, especially considering how busy they are, and the food never fails to satisfy.

The customer service was good, but it seemed that the female staff left most of the work to one guy, who handled everything from taking orders to serving custom... read more The customer service was good, but it seemed that the female staff left most of the work to one guy, who handled everything from taking orders to serving customers at their tables. It would have been nice if they had offered him a bit more assistance, as he was also responsible for cleaning up. There wasn't much teamwork evident. Despite that, with just one person effectively running the entire restaurant during dinner service, the experience was quite satisfactory.

The food was delicious and reasonably priced. The atmosphere was quite relaxing. A special thanks to the manager, Liz, for her helpfulness and fantastic attitud... read more The food was delicious and reasonably priced. The atmosphere was quite relaxing. A special thanks to the manager, Liz, for her helpfulness and fantastic attitude!

The Ultimate Sampler just wasn't good today as usual, the Alfredo was really runner, in the spaghetti and meatballs the sauce was only on top and the rest was s... read more The Ultimate Sampler just wasn't good today as usual, the Alfredo was really runner, in the spaghetti and meatballs the sauce was only on top and the rest was sauce less spaghetti, and the lasagna just didn't taste right today. When I get fazolis it's always so good but today it just didn't do it for me