Regency - Hertsmere
Regency
Description
Despite a few positive comments on service and food quality, overall reviews paint a bleak picture of this Chinese restaurant. Complaints range from poor food quality, high prices, and issues with booking tables. One reviewer even mentioned feeling cold due to excessive air conditioning. However, there were some positive interactions with staff reported, which could potentially improve the overall experience. Ultimately, a lack of consistency in food quality and service seems to be the main concern for customers, with many expressing a reluctance to return.
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Feedback
Had a fabulous meal here at the Regency. I’ve been multiple times and this restaurant never disappoints. Impeccable customer service and the food is the absolute best! Even made the meal extra special for my Mum as it was her birthday
1hr waiting for a lemon chicken
The food was warm and not hot. My first visit to this restaurant was before lockdown, and unfortunately, there was a big difference between my first and second visits. On my first visit, I was very impressed. My second visit was disappointing.
Definitely value for money, especially set meals.
Staff member who showed us to the table was very unfriendly and abrupt. We had hardly sat down before we were asked what we wanted for drinks and starters. The food was ok but not wonderful. I felt rushed as though they wanted us out as soon as possible It's expensive for what we got Would not go there again
Menu
Breads & Rice
Asian
From The Grill
Chicken Dishes
Seafood*
Chicken Dishes
Menu PDF
FAQ
More information
QR-Code for the menu
