Chikayan - Hertsmere
Chikayan
Description
Chikayan's reputation seems to be on a rollercoaster ride, with opinions sharply divided. While some diners revel in its return to the popular all-you-can-eat format, enjoying generous portions and friendly service, others lament a decline in food quality and customer care. Numerous complaints include a failure to fulfill orders correctly, excessive oil in dishes, and a lack of communication from staff. Additionally, some patrons have felt overcharged due to misleading pricing tactics. Conversely, a few have praised the takeout experience and authentic flavors they've enjoyed. Ultimately, prospective diners may want to approach with caution.
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Used to love this place for family and friends catch up. The food used to be spot on and staff friendly. Sadly this is no longer the case. Was there for a small birthday gathering and staff literally had frowns on and miserable. Crispy chilli beef used to be a highlight but this is bad now. Such a shame.
After leaving a justifiably bad review a year ago, having visited many times before, we decided to give this restaurant another chance and we were glad we did. It’s safe to say the food is back to it’s previous best, indeed this was probably the best meal we have had here, visiting many times over the last ten years. Well done to the management and staff, keep it up as we will be returning.
Terrible service , waited so long for our food that had been delivered to another table. We had to keep requesting our food .. Took them 20 mins to sort out... Starters had no taste ,lacking salt. Mains well no cimment
Very nice Chinese restaurant, especially fried noodle and fried rice. We have ordered take away 3 times during our 2 weeks stay in England.
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QR-Code for the menu

