Applebee's Grill - Gresham
Applebee's Grill
Description
Clean, family-friendly neighborhood spot that delivers dependable, homey comfort food—think juicy burgers, boneless wings, craveable dips and generous portions—plus attentive, welcoming service, happy-hour deals, and convenient online ordering/curbside pickup. Diners praise kid-friendly booths, group seating and an inviting atmosphere. Some visits report inconsistent pacing and order-handling: slow drinks, delayed or missing appetizers, and occasional miscommunication between front and back of house. Overall a reliably tasty, casual destination with room for service improvements.
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Twelve of us visited the Gresham location in Portland, including five kids under 10. The staff was fantastic—helpful, quick, and friendly. Our server, Marcus, did an excellent job, and all the food was delicious. I only wish I had saved room for dessert; it looked amazing!
It's been years since I last visited this place, but I dropped by to catch up with a couple of friends I hadn't seen since 2004. We ordered appetizers that were half off during happy hour. My dip trio was delicious, though unfortunately, it wasn't part of the half-off deal. The queso dip was so tasty that I can’t stop thinking about it. The mozzarella sticks were fantastic, and the Buffalo chicken bites were great as well. I didn't get a chance to try the wonton tacos because I was too full, but they looked really appetizing!
My sister, daughter, and I had lunch here today, and we had a wonderful time. The food and drinks were excellent, but the standout aspect was the service! Good customer service is hard to come by these days, but our server, Trent, was kind, attentive, and really sweet to not just my sister and me, but also to my toddler daughter, which isn't always the case wherever we go. Thank you, Trent, for making our lunch so enjoyable!
The appetizer never showed up and when the server brought our dinner plates I told her. She immediately turned on her heals and took our plates back. Without an explanation she just left. Then ten minutes later she brought the appetizer. She said our dinner plates were on the warmer. They didn't lower our bill or offer us a bigger appetizer or anything. I wasn't very satisfied with the service there. Meal type: Dinner Price per person: $20–30 Food: 5 Service: 1 Atmosphere: 1 Recommended dishes: Salads
We went for Valentine Dinner. Arrived at 5 pm so it wasn't too busy. We were seated right away with our menus. Then Nothing but crickets!! No One came to to offer drinks. No Hello, How are you doing tonight? Nothing!! Totally ignored. Finally after 10 minutes I asked the girls cleaning tables if we were supposed to order our own food and drinks. They said they would get a server. Meanwhile there was a server busy gossiping with this couple across from us. Other people came by and said hello to them, so evidently one of those people had worked at Applebee's. When we finally got service the food was good, but the experience was negative. Won't be back. Next time it will be another restaurant instead. Meal type: Dinner Price per person: $10–20 Food: 5 Service: 1 Atmosphere: 3
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