Reviews
What Keith Reid likes about Burger Star:
Whenever I visit this restaurant, the customer service is always amazing and greatly appreciated. It doesn't matter what day it is. I highly recommend this place to everyone. View all feedback. What Keith Reid doesn't like about Burger Star:
Thought we’d have a treat last Saturday evening and so went to Burger Star in Westgate Street, Gloucester. When we arrived it was very busy with loads of people waiting for their orders. We waited our turn and eventually ordered our food. After a reasonable...wait, the girl came from out the back and ‘grunted’ what she was putting down on the counter and disappeared. By this time there were only others waiting and us... View all feedback.
Reviews from various websites
The restaurant has rebranded to Burger Master, but the food and service are still top-notch. They serve the best burgers you'll ever taste.
Whenever I visit this restaurant, the customer service is always amazing and greatly appreciated. It doesn't matter what day it is. I highly recommend this plac...
read moreMy partner and I visited Burgerstar in Gloucester. I ordered a cheeseburger without tomatoes, and the server noted this on the box and reiterated it when she br...
read moreI visited a burgerstern at the weekend. I was greeted by a very welcoming well-manned girl. the food was quickly served was very delicious. I was uncertain what...
read moreI used to eat here most weekends before going out drinking but the last few visits were poor customer service staff were more concerned with their mobile phones...
read moreBurger Star in Gloucester promises a satisfying dining experience, especially for burger lovers, yet recent visits reveal inconsistent service and hygiene standards. While some diners rave about the delicious food and attentive staff, others express disappointment over poor communication and cleanliness, with tables often left untidy. Misorders, such as wrong toppings, are noted alongside issues of staff inattentiveness, including personal distractions during service. Despite these setbacks, when the right team is on duty, patrons enjoy prompt service and tasty meals, highlighting the restaurant's potential when commitment and care are prioritized.