Tang's - Gedling

Great take away yesterday, cheap and very tasty. much better than our local destinations in the new forest. salt and pfefferstreu was particularly good. had giv... read more Great take away yesterday, cheap and very tasty. much better than our local destinations in the new forest. salt and pfefferstreu was particularly good. had given 5 stars, but they don't take any cards.

I absolutely adore this small gem of a takeout restaurant. The establishment itself is clean, bright, and welcoming, with friendly and helpful staff. I have bot... read more I absolutely adore this small gem of a takeout restaurant. The establishment itself is clean, bright, and welcoming, with friendly and helpful staff. I have both dined in and ordered delivery, and both experiences were fantastic. The food is delicious, fresh, flavorful, and the portions are generous. The prices are also very reasonable. Without a doubt, this is now my favorite spot. Thank you, Tangs, you're amazing!

The second time we have ordered from his take away and the best way I can describe the food is fresh and tasty. It is slightly more expensive than some other lo... read more The second time we have ordered from his take away and the best way I can describe the food is fresh and tasty. It is slightly more expensive than some other local Chinese but definitely worth it. I would definitely recommend it.

Absolutely appalling service. We ordered a £24+ order through their website at 17:06 and put in a delivery request for 19:30. At 20:00 I called the shop after 5... read more Absolutely appalling service. We ordered a £24+ order through their website at 17:06 and put in a delivery request for 19:30. At 20:00 I called the shop after 51 attempts (granted its a busy night I spoke to a lady called ‘Lee’ asking when could we expect our order, she knew straight away our address and said it will be 30 minutes. She laughed it was busy, she spoke to other people whilst I was talking and was flapping because you could hear the chaos in the kitchen. At 21:00 we called AGAIN and they said it was out for delivery. At 21:28 the delivery man called us but from the shop!? He said the food was being done now! When we asked to speak to the woman we spoke to originally we said forget the order she then LIED AGAIN and said it was already out for delivery!!! My husband said he would go directly to the shop for a refund. Wen he arrived the food was ready, and she offered something free or something next time we explained we wouldn’t be using them again. She said “you’re lucky your getting food” she said she would process the refund. He asked for this in writing but she gave her word it would be done. She gave us the order and he left. Getting home with the COLD food at 10:15pm (we ordered extra early at 5pm!! We brought extra for my son who went without and went to bed! The food was cold, and we don’t enjoy reheated food so a lot was wasted!! I called the shop and asked to speak to the manager who apparently doesn’t speak English so couldn’t speak to him, so I spoke to Lee again. I asked if the refund had been process she said no later because she’s busy. She said it would be for £7... my husband came on the phone and explained this was not agreed at the shop!! She was very rude, and said she wouldn’t do the refund, my husband said he will return the food and would come to the shop for the full refund... she put the phone down and won’t answer!!!! Absolutely terrible!!! And spent a whole evening on New Year’s Eve trying to chase up a Chinese takeaway order!!!! Appalling service! Granted it’s NYE and will be busy that’s why we ordered early... and we’re happy to go for 2 hour wait delivery slot !! NOT 5+ HOURS with appalling service and cold food!!! WILL NOT BE USING THEM AGAIN.

We cant make our mind up about this place,one week its lovley but another time its rubbish.We have tried telling who ever is on the phone that the meal is not g... read more We cant make our mind up about this place,one week its lovley but another time its rubbish.We have tried telling who ever is on the phone that the meal is not good they just say they will pass the info on.So think we will give it a miss for a whille.