Reviews
What User likes about Sushi Shop:
I have been here twice and enjoyed my meal on both occasions. However, the amount of time it took to get my food was very different for each visit. The first time I went, when they were not that busy, I got my food quite quickly. The second, when they were dealing with several orders (including online orders), I had to wait a pretty long time. It is clear that this restaurant is not staffed for a heavy rush, so if yo... View all feedback. What Ed K doesn't like about Sushi Shop:
My wife and I were looking for quick takeout lunch. It took over 25 minutes to receive our order... the least the staff could've done is let us know prior to ordering how long it might take... their washroom was also in disgusting condition that looked like it hadn't been cleaned in months. We picked Sushi Shop because the franchise normally has great service and quality but this location really missed the mark. View all feedback.
Reviews from various websites
My wife and I were looking for quick takeout lunch. It took over 25 minutes to receive our order... the least the staff could've done is let us know prior to or...
read moreUpon arriving in Ottawa for a late lunch, my family and I found this sushi restaurant to be extremely rude. The customer service was the worst we have experienc...
read moreI always visit this restaurant when I'm downtown during the week. I place my order online and pick it up myself. The staff is always friendly and efficient. The...
read moreThis was my first visit to this restaurant and it was absolutely fantastic. I ordered the combo plate K and it was amazing. I will definitely be returning in th...
read moreCustomer service is great ? super nice and friendly.Try salmon and tuna poke with crispy rice!
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read moreSushi Shop in Ottawa has left mixed impressions on customers, with some complaining about long wait times and poor customer service, while others enjoyed their meals and found the prices reasonable. The restaurant's cleanliness and ability to handle rushes were also points of contention. However, fans praised the delicious poke bowls and fresh ingredients, recommending ordering ahead to avoid wait times. Despite some negative experiences, many customers still plan to return for the tasty food options offered at Sushi Shop.
I love sushi and decided to try this place. It did not taste right to me and disliked the meal. I would never go back to this place.
Came here with my young son and husband out from the rainHankering for some sushi for lunch.
Got takeout from Sushi Shop for dinner and actually quite enjoyed it.
Went to downtown to explore this city a little bit as the weather is extremely good today (cold, but very sunny).
I love sushi and decided to try this place. it didn't taste right and liked the meal. I would never return to this place again.
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