Reviews

Overall Total Score
3.9 out of 5
Very good | 1571 reviews

What Carolina Kihn doesn't like about Marco's Pizza:
the woman who went to the phone tonight was terrible. we have no chance to speak, so we just gave up and ordered the simplest thing possible. she has to learn how to work with people or get a job that does not involve human interaction. Yeah, it was so bad. View all feedback. What Dewitt Hermann likes about Marco's Pizza:
Great service! Had some confusion about an online order (my mistake), but Melody and Shae were super patient and friendly, got my pizzas hot and fresh. Thanks Melody and Shae! View all feedback.

Reviews from various websites

Gastroranking-it
2.2 ★ from 50 reviews
Shannon
03.09.2024 - 14:21

All toppings on one side call manager just now he hung up on me 3rd time ordering food 2 of them was poor service bad employees will run a good thing I give tha...

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Kaitlyn
03.09.2024 - 14:21

I ordered two pizzas and a salad tonight 07/07, trans 144515930 via delivery through Marcos. The pizzas arrived and no salad delivery driver said she wasn 't gi...

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trish
03.09.2024 - 14:21

Ordered pizza, paid for it via credit card, selected no contact delivery…they came to my home, but bc I didn’t answer the door, they didn’t leave my order but t...

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yolanda
03.09.2024 - 14:21

The staff was clean and courteous. The restaurant was clean and orderly. The pizza was good.

Diverse
03.09.2024 - 14:21

The pizza tastes good. It just looks like they would sometimes put a medium pizza in a large box. They are not consistent with their sizes.

Despite some negative reviews, Marco's Pizza seems to offer a pleasant dining experience overall. Some customers have complained about missing items from their orders, uncooked pizzas, cold food, and slow service. Others, however, have praised the friendliness and helpfulness of the staff, such as Melody and Shae, who provided excellent customer service. While there have been some hiccups, with improvements in the quality of food and efficiency in service, Marco's Pizza could continue to attract and satisfy more customers.

Menu
2.8 ★ from 10 reviews
Willy
15.01.2018 - 23:49

The food like all other Marco's is wonderfulThe service leaves a lot of room to improve.

Lazaro
28.09.2020 - 03:48

My husband and I have been ordering online Delivery from this particular Marco's in Gastonia for a little over a year now, and almost every time the food

Carolina
09.01.2022 - 06:30

The woman who went to the phone tonight was terrible. we have no chance to speak, so we just gave up and ordered the simplest thing possible. she has to learn h...

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Reta
26.02.2023 - 02:21

The customer service needs a lot of work! order online, came to the estimated time and it was not ready, but the guy on the theke gave me no time or could tell...

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Dewitt
27.11.2018 - 13:28

Great service! Had some confusion about an online order (my mistake), but Melody and Shae were super patient and friendly, got my pizzas hot and fresh. Thanks M...

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Google
4.1 ★ from 415 reviews
Int Restaurants
3.8 ★ from 763 reviews
Sirved
3.0 ★ from 22 reviews
Gastroranking-us
4.0 ★ from 371 reviews

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