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Yesterday, August 10th, my daughter, husband, and I visited the restaurant for some smoothies. For some unknown reason, Miracle, the staff member assigned to assist us, was hiding in the office, leaving us waiting for quite a while. Eventually, another employee approached us—whose name I didn’t catch—but their attitude was quite rude. They took our orders without any greeting or friendliness and didn’t smile at all. While making our drinks, they kept their head down the entire time, and our smoothies weren't filled to the top, even though there was more substance in the container. All three employees working that day could really benefit from some customer service training.
