Wendy's - Gainesville
Wendy's
Description
Wendy's has garnered attention for its food quality and some genuinely helpful staff, with many customers praising the freshness and taste of the meals, especially breakfast items. However, service consistency is a concern, as rude behavior from some staff and long wait times have been reported. Customers expressed frustration over forgotten orders and issues with payment refunds. Despite the occasional hiccup, like lines out the door, some visitors found the environment lively and the workers enthusiastic. Overall, while food and friendly service shine through at times, operational inefficiencies seem to overshadow the initial joy of dining.
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I got charged for an item they told me they didn't have. They didn't refund my money because they didn't know how to do it. Food was fresh and fast so I'll give it a 3 stars
Under the circumstances I felt staff young manager were doing an exceptional job trying their to best to serve their customers. Due to lettuce shortage salads were out chili ran out. Manager offered my daughter something else at no charge due to the inconvenience.
A great thank you to 1 of the staff. I had a lot more annoyed with my hip joint and barely went to my floor. I couldn't get into the side door and nabeby wanted to help me get to the other door. this art associate went around the front and opened the side door so I could come in. I wish I got her name, she was so kind and helpful. we were there at 9:20 a.m., we placed our order, have it fast. very fresh and very tasty and good. we didn't even know whondy had breakfast. so glad we stopped. great service. we will return
Due to very few staff on site, we waited over 10 minutes for our food. That said, the service was very friendly and the food was delicious.
This place was crazy busy when we arrived. I mean, drive through wrapped around the building plus a line almost out the door in the front. these ladies gents were hustling. Everyone was super friendly you could tell they loved their job... however, when we arrived home with our order my sons whole meal was missing (10p nugget fry). Did we check the bag before we left? No. Did we have a big order for 7 people? Yes. All in all, yes we would definitely be back if we can go at a less crowded time.
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