Subway - Frederick

Sandwiches, American, Fast Food
Menu
Full menu with pictures, prices and categories.

Subway

Subway
3.4 / 5 (806 reviews)

Description

At this local Subway, customer experiences range widely, reflecting both commendable service and notable frustrations. While many patrons appreciate the cleanliness and fresh ingredients, inconsistencies in management practices leave some diners disappointed. Issues such as unfulfilled hours, ingredient shortages, and unclear catering policies detract from the overall experience. However, employees like Davyn Walker shine, demonstrating exceptional customer service and dedication amid challenges. Despite a few negative encounters, including poor handling of complaints and operational inefficiencies, the restaurant’s youthful staff often impress with their willingness to assist. Overall, patrons hope for improvements in management to enhance future visits.

Last update: 17.01.2026 from: Cade

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★ 3.4 / 5 from 806 reviews
ntzr-tlfh
21.09.2022

Clean for a subway. Veggies seemed super fresh and employees were very sweet but looked really young. Good for them starting awesome work ethic as teenagers! Never had a problem at this location.

myrtis-davis-1
21.09.2022

I cannot believe this location is still open! I got kicked in the stomach when I asked for another cookie. I understand I may be fat but really. Then when I asked for an extra bag of chips and they blew up the store?. 0/10 I would go back! The workers are really friendly!!

gkoch-vine900
21.09.2022

Yesterday, I visited the Subway location at 43391-0, located near the intersection of Highway I-25 and Highway 52. The store was clean, and the food was fresh. The person who served me was outstanding. Having been a secret shopper for over 20 years, I can confidently say that this young man, Davyn Walker, provided exceptional service. He was extremely polite and deserves a five-star rating for his customer service. He made my sandwich to perfection, and I couldn't be happier with my choice to eat there. I truly believe that when someone goes above and beyond to make a customer’s day special, it deserves recognition. This young man shows great promise as a team member and should definitely be acknowledged for his efforts.

cade-tremblay
21.09.2022

I was disappointed to find that the restaurant did not adhere to its published hours. When I arrived, the manager was sitting at the counter with the store closed, refusing to provide us with food service during posted operating hours. I specifically drove across the city to support this business, only to be treated poorly. Eventually, we decided to take our money elsewhere and won't be returning, as I don't want to waste another trip on such rude behavior and disregard for advertised hours. It's Friday, and it seems the manager prioritized personal reasons over business, costing herself revenue by closing early. I'm also curious who authorized her to shut down before the official closing time and deny us service. The entire experience reflected poorly on the establishment and left a bad impression.

gkoch-vine900
21.09.2022

It was really bad my sandwich was made uncorrected as a girl with pink highlights in her hair I was not allowed to have made my sandwich new. at which point I asked for a refund and she refused, so I told her I called the bulls to steal and then she sandwiched with me and I got mayo and cheese on my white smoking

FAQ

The joint offers the opportunity to watch sports on a TV / screen.

The restaurant also takes credit cards from the common providers as a means of payment.

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