Starbucks - Frederick
Starbucks
Description
At this Starbucks location, the inconsistency in service defines the customer experience. While some patrons have enjoyed friendly staff and quick service, others have encountered rudeness and lengthy waits, highlighting a disparity in staff interactions. Despite the challenges, the café maintains a clean atmosphere, and certain employees go above and beyond, crafting delicious coffee and even offering dog treats. Many vow to return, appreciating the welcoming environment fostered by dedicated team members. However, it’s clear that the varying levels of service can leave customers feeling both valued and frustrated—a reflection of today's fast-paced café culture.
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Feedback
I absolutely love this Starbucks location! The manager, Eric, and Brinda are both fantastic. They always welcome me with a smile and even provide pup cups and bones for my furry friends. Not to mention, they make amazing designer coffee.
The majority of Starbucks staff are friendly and helpful, but unfortunately that is not the case at this particular location. The employees were rude and did not smile, creating a negative atmosphere.
Take-out meal option at this restaurant is top-notch with a perfect score of 5. The service is excellent and the atmosphere is also rated at a perfect 5.
Not all Starbucks are the same y'all...they actually put paper towels to dry your hands in bathroom! That's literally the only reason I'm taking time to review the Starbucks right now! Haha The staff here is definitely friendly, it was a good trip. As a company Starbucks just knows how to make everything very consistent so not many differences from one to another But this one stood out a lot cuz it was rocking the paper towels
Menu
Coffee
Indian
Hot Drinks
FAQ
More information
QR-Code for the menu

