Chipotle Mexican Grill - Frederick

The only problem I ever have is when there is a reward for guacamole. They never give me the guacamole this time around I wanted to put on my tacos it was not t... read more The only problem I ever have is when there is a reward for guacamole. They never give me the guacamole this time around I wanted to put on my tacos it was not there I looked in the bag there was no guacamole in the bag. I did a mobile order so I had to go back in I even showed him the tacos and they still want to argue with me that the guacamole was on the tacos I know it was free and I didn't have to pay for it but this is ridiculous they should not argue with you when you open your food up and show it to them this is the one that was on West Patrick Street in Frederick

I ordered online. I got there 20 mins AFTER my order was ready time. I stood in a line with 3 other people having to show the woman each of our confirmations an... read more I ordered online. I got there 20 mins AFTER my order was ready time. I stood in a line with 3 other people having to show the woman each of our confirmations and what was included because he system was down. Which I completey understand that and how much for difficult it makes things. I was patient. Then I got home and took a bite of my burrito. The order on the bag was right bur there was only beans, rice and chicken in it. And I paid for quacamole! Very unpleasant experience consider the woman reading the orders could not get them correct.

The restaurant is a good size with ample parking nearby, including accessible spots for those with disabilities. The interior is clean and well-maintained, and... read more The restaurant is a good size with ample parking nearby, including accessible spots for those with disabilities. The interior is clean and well-maintained, and the staff is friendly and helpful. I didn’t have to wait in long lines, and the service was both quick and precise. The food is fresh and replenished regularly.

I ordered online. I got there 20 mins AFTER my order was ready time. I stood in a line with 3 other people having to show the woman each of our confirmations an... read more I ordered online. I got there 20 mins AFTER my order was ready time. I stood in a line with 3 other people having to show the woman each of our confirmations and what was included because he system was down. Which I completey understand that and how muchfor difficult it makes things. I was patient. Then I got home and took a bite of my burrito. The order on the bag was rightbur there was only beans, rice and chicken in it. And I paid for quacamole! Very unpleasant experience consider the womanreading the orders could not get them correct.

Sadly the only time I had a bad experience going to a Chipotle. All tables inside and outside were dirty, and trash was all pilled up, wondered why nobody was d... read more Sadly the only time I had a bad experience going to a Chipotle. All tables inside and outside were dirty, and trash was all pilled up, wondered why nobody was dining in. There were no napkins, no paper towels in the bathroom, and last but not leastthe chips were mushy. I understand the staff was busy but the manager should be aware of these things. I do not look forward todine in in this location anytime soon. This was on a Friday evening 7pm.