Reviews

Overall Total Score
3.2 out of 5
Good | 267 reviews

What User likes about Potbelly:
I visited today for the first time. The staff are sweethearts and notably take pride in what they are doing there. The Steakhouse Beef sandwich was wonderful, I will return when I'm in the area for sure. View all feedback. What User doesn't like about Potbelly:
I've been out of potbellys since one, but I've been destroyed today. the toppings saw and tasted) as if they had sat one. I went during dinner hours, and there was very little business it was dead, but the workers were more to chat with each other than to help me. View all feedback.

Reviews from various websites

Menu
2.6 ★ from 8 reviews

Order by doorstep and was disappointed when order came. I ordered the cubano and suppenkombo. I asked for grilled mushrooms and they only have huge pieces of fr...

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I visited today for the first time. The staff are sweethearts and notably take pride in what they are doing there. The Steakhouse Beef sandwich was wonderful, I...

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I come in 3 times a week. Today I placed my order online for pick up. The sandwich was soaked in oil, I asked for none and it was missing the Swiss cheese. My s...

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Customer service was below par. Wife and I ordered the same thing, yet her sandwich is MUCH smaller in length. Was charged for 2 bigger sandwiches though. Mac a...

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Great flavor on the Italian sandwich, just a little smaller in size than I expected for first time visit and not a bigger option available. Lost star for less t...

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Sirved
3.8 ★ from 259 reviews
H
15.04.2024 - 08:43

Leaving two stars for taste and variety of selection. Execution is awful. This sandwich had the amount of meat you would use for a sandwich you put on regular b...

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Lacey
15.04.2024 - 08:43

Ordered through door dash and was disappointed when order came in. I ordered the Cubano and soup combo. I asked for grilled mushrooms and they just put huge pie...

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Catrina
15.04.2024 - 08:43

The general manager is quite rude to customers. When I called to ask a simple question, I was met with hostility and aggression from him. As a general manager,...

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Trent
15.04.2024 - 08:43

The restaurant is operated by teenagers who seem to have limited experience in customer service. They tend to mumble and don't provide a bag for takeout. On a p...

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Kim
15.04.2024 - 08:43

I haven't visited a Potbelly's in quite some time, but I was disappointed during my recent trip. The toppings appeared and tasted like they had been sitting out...

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