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Contribute Feedback What User likes about Potbelly:
I visited today for the first time. The staff are sweethearts and notably take pride in what they are doing there. The Steakhouse Beef sandwich was wonderful, I will return when I'm in the area for sure. View all feedback.
What User doesn't like about Potbelly:
I've been out of potbellys since one, but I've been destroyed today. the toppings saw and tasted) as if they had sat one. I went during dinner hours, and there was very little business it was dead, but the workers were more to chat with each other than to help me. View all feedback.
Order by doorstep and was disappointed when order came. I ordered the cubano and suppenkombo. I asked for grilled mushrooms and they only have huge pieces of fresh. I feel like the biggest part of my sandwiched mushroom was. it would make a great difference in taste when mushrooms were grilled. there was only a piece of thin ham and hardly a drawn swarm. barely one. the brot was good, but if you like me and a good cubano love. I wouldn't suggest this place. kartoffel soup was okay, but bland. overall this is only not my type of space. Maybe a few other sandeyare. better so it doesn't knock but not goimg to try again.
I visited today for the first time. The staff are sweethearts and notably take pride in what they are doing there. The Steakhouse Beef sandwich was wonderful, I will return when I'm in the area for sure.
I come in 3 times a week. Today I placed my order online for pick up. The sandwich was soaked in oil, I asked for none and it was missing the Swiss cheese. My salad was missing the dressing and no plastic silverware or napkins and I even tipped!! Was too far to drive back, so disappointed.
Customer service was below par. Wife and I ordered the same thing, yet her sandwich is MUCH smaller in length. Was charged for 2 bigger sandwiches though. Mac and cheese is way over-cooked. The sandwiches are about as big as a wrap, not much to them. $20 for what?? Won't be back. Update: August 31st. Still nothing.. They responded saying to email them, I did and still no response. Will be letting friends and family not to go here. Auto reply and they don't care.
Great flavor on the Italian sandwich, just a little smaller in size than I expected for first time visit and not a bigger option available. Lost star for less than eager customer service for a brand new place, however, will give them another shot soon as many friends love this chain. Heads up... parking lot was packed at lunch, nowhere to park.