KFC - Firestone

We pulled up to the drive through at 5pm and asked for the 8pc chicken crispy. They said it would be a 25 minute wait. For chicken. At KFC. At 5pm. On a Friday... read more We pulled up to the drive through at 5pm and asked for the 8pc chicken crispy. They said it would be a 25 minute wait. For chicken. At KFC. At 5pm. On a Friday night. We went with the tenders regular cooked and we still waited about 10 minutes in the drive through- we were the only ones because everyone had left when they heard the wait for everything else was 25 mins. The chicken was a strange texture and dry and the mashed potatoes have gotten worse. Overall KFC has gone downhill- avoid at all costs and get your crunchy chicken craving fix somewhere else!

Drive Thru I ordered 2 chicken sandwiches. Sleepy at the window had a slow time responding but finally said pull up to the window. I arrive to the window and th... read more Drive Thru I ordered 2 chicken sandwiches. Sleepy at the window had a slow time responding but finally said pull up to the window. I arrive to the window and this little young man was so stoned out of his mind he couldn 't even speak as his droopy eylids were hanging down to his cheeks. I asked him if he was High, he said Yes, can you tell I said Yes, you 're barely conscious . He said I can function . I called the manager, and the manager is out of town this week. Folks, this is our youth. This is the people handling preparing your food. You can bet he is not the only stoned guy in the building who can care less about being professional and working with the public. These are the people counting your change back, and the girl on the phone said..... I can 't help what they do on their break . No more restaurants for me. I threw my sandwiches in the trash and won 't be back.

Almost every time I order from this KFC they short my order ! I have it delivered from Doordash, The process for getting a refund is crazy. If I wanted to drive... read more Almost every time I order from this KFC they short my order ! I have it delivered from Doordash, The process for getting a refund is crazy. If I wanted to drive to the KFC to get the order idems I was shorted, I wouldn't have had it delivered in the first place. It would cost me more in gas than the cost of the idems I was shorted !! I know sometimes mistakes are made, I understand, but this has happened to me too many times at this location.

Used to enjoy kfc but they need to pick it up Popeyes has past them read more Used to enjoy kfc but they need to pick it up Popeyes has past them

Been here several times as its on my way home. Never get orders right. If you want what you ordered you have to go in and verify the order at the counter. read more Been here several times as its on my way home. Never get orders right. If you want what you ordered you have to go in and verify the order at the counter.