L’opera Caffè - Firenze

After booking a table we were not seated at the table set for us as the waiter didn't seem to understand we had booked. We then waited 35 minutes after ordering... read more After booking a table we were not seated at the table set for us as the waiter didn't seem to understand we had booked. We then waited 35 minutes after ordering our food. The restaurant was not busy. The steak and pork we ordered was average the sauce was of poor quality. The pizza my son ordered was revolting to say the least. We did complain about the pizza and the staff did try to offer us coffee for their incompetence. We declined the offer because my son was hungry and we left and bought a pizza in an excellent pizza shop. The cafe looks very nice but the food could and should be very much improved. Such a dissapointment on our last night in a beautiful city with many very Good restaurants.

A long wait here, despite the caffe being almost empty. There seemed more staff than customers but it still took 20 mins to serve drinks. Incredibly over priced... read more A long wait here, despite the caffe being almost empty. There seemed more staff than customers but it still took 20 mins to serve drinks. Incredibly over priced, given the beautiful location it can charge this.

Such a rude stuff, like a teeny movie! No hello, no „what do you get“, just a nod! Expensive and therefore no good foot, no fresh salad, like from yesterday. Ap... read more Such a rude stuff, like a teeny movie! No hello, no „what do you get“, just a nod! Expensive and therefore no good foot, no fresh salad, like from yesterday. Aperol for 13€ just with ice and the leftovers stood and stood there, no one clean it up. NO recommendation!

One of my favorite coffee stops in Firenze right by Santa Maria Del Fiore, I went there twice, ordered coffee bakery and crepes! as for negative reviews, 99% of... read more One of my favorite coffee stops in Firenze right by Santa Maria Del Fiore, I went there twice, ordered coffee bakery and crepes! as for negative reviews, 99% of Italy has bad reviews, please ignore all of them

Great view (of course) but we also had two wonderful cocktails and the service was really nice! The bar snacks were an even trade for the coperto (think of it l... read more Great view (of course) but we also had two wonderful cocktails and the service was really nice! The bar snacks were an even trade for the coperto (think of it like a small cover charge, if you’ve never heard of it before—in many Italian restaurants it covers your bread and sometimes other snacks). Overall we felt the value was excellent, and we’ll definitely be back again!