Reviews

Overall Total Score
3.5 out of 5
Very good | 260 reviews

What Sandra M doesn't like about Rouken Glen Garden Centre Coffee Shop:
Despite the initial experience, we decided to give the cafe another chance. We ordered two rounds of pancakes, one with syrup and the other with Nutella. However, the cook informed us they only had four pancakes left, indicating that they were likely bought in and reheated. I chose something else to eat so my daughter could have the pancakes. To our disappointment, the Nutella topping turned out to be chocolate mouss... View all feedback. What bugsy1236 likes about Rouken Glen Garden Centre Coffee Shop:
My mom, friend, and I had a wonderful lunch at the restaurant. We ordered chips and cheese with coleslaw, as well as mac and cheese. All of us also enjoyed a delicious cake. The meal was excellent, and we all had a great time. We will definitely be returning. I did feel sorry for the staff, as the line was out the door and there was only one poor girl working at the counter. She did a fantastic job, though, along wit... View all feedback.

Reviews from various websites

Tripadvisor
3.4 ★ from 131 reviews
Sandra
26.12.2023 - 13:23

Despite the initial experience, we decided to give the cafe another chance. We ordered two rounds of pancakes, one with syrup and the other with Nutella. Howeve...

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MrsS1965
26.12.2023 - 13:23

The store is great with welcoming employees, but the attitude of the staff and the quality of the cakes in the café are disappointing. The cakes were dense and...

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bugsy1236
26.12.2023 - 13:23

My mom, friend, and I had a wonderful lunch at the restaurant. We ordered chips and cheese with coleslaw, as well as mac and cheese. All of us also enjoyed a de...

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davmckenzi3
26.12.2023 - 13:23

I stopped in for lunch yesterday while waiting on my dog who was in with the vet. I ordered a baked potato with savory cheese and a bottle of snapple it came to...

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JennySkiScot
26.12.2023 - 13:23

Plus points were that the place is spacious so we got a good seat. One staff member at the counter was licking fingers to move through her order pad... A big no...

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This café attempts to please with a diverse menu but struggles with execution. Diners report overly priced and unsatisfactory meals, such as dry pancakes and mediocre baked potatoes. While some dishes display nice presentation, portions are often disappointingly small for the cost, leaving customers hungry for more. Hygiene concerns also arise, with staff occasionally neglecting basic cleanliness practices. However, there are glimpses of potential, as seen in a promising cake selection and commendable service during busy hours. Overall, this café may need significant improvements before it can compete in the local dining scene.

Gastroranking-uk
3.5 ★ from 129 reviews

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