Reviews
What Katherine Metz likes about Dunkin':
The coffee at Dunkin' is consistently good, and Kayla provided amazing and patient service. However, the Dunkin' app is very confusing and not user-friendly. Despite having the app for over a year, it took a lot of effort for me to start earning points. Considering Dunkin's success and wealth, they should invest in improving their app. View all feedback. What Kimberly Burson doesn't like about Dunkin':
The staff at this restaurant were extremely rude and refused to serve my husband, even when he asked for assistance. They asked him to leave because of his loud voice, not understanding that he is a Marine and trained to project his voice. This is the second time in two weeks that we have experienced such poor customer service. It is very disappointing, especially since we enjoy the coffee and breakfast offerings at... View all feedback.
Reviews from various websites
I've rejected myself today. the coffee, the drinkable was great, but significantly less than what I usually buy. Usually never so disappointed, but I was charge...
read moreThe store owner is apparently doing such a poor job of hiring that you can’t even walk into the store to pick up an order placed on the app. The poor girl runni...
read moreIn our opinion, this coffee chain is the best. Although the prices have increased to be almost as expensive as another place we used to think was too pricey, we...
read moreI have never had any issues at this restaurant until today. Normally, I am very understanding of the limited staffing they have. However, today when I was the o...
read moreThe coffee at Dunkin' is consistently good, and Kayla provided amazing and patient service. However, the Dunkin' app is very confusing and not user-friendly. De...
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read moreIf I could do one star, I would. The lady took what I said and made completely different drinks. Was $1 more than normal and tasted horrendous. Just spend the e...
read moreWas told 45 minutes before closing time they are unwilling to make frozen drinks because they don't want to have to reclean the machine. Way to lose customers t...
read moreThe staff at this restaurant were extremely rude and refused to serve my husband, even when he asked for assistance. They asked him to leave because of his loud...
read moreI was disappointed to find that this donut shop did not have any donuts available when I stopped by this morning for a couple to take on my road trip. If a donu...
read moreThe restaurant was not very good. It was dirty and the lady who took our order was coughing and hacking into her hands, which was gross. However, the coffee and...
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