Dunkin' - Elkhart

If I could do one star, I would. The lady took what I said and made completely different drinks. Was $1 more than normal and tasted horrendous. Just spend the extra and go to Biggby

Was told 45 minutes before closing time they are unwilling to make frozen drinks because they don't want to have to reclean the machine. Way to lose customers to competition. Walked out without a purchase.

I've rejected myself today. the coffee, the drinkable was great, but significantly less than what I usually buy. Usually never so disappointed, but I was charged a lot for it. always precise and polite to know his always busy. I spent my last appearance with dunkin.

The store owner is apparently doing such a poor job of hiring that you can’t even walk into the store to pick up an order placed on the app. The poor girl running the counter is so understaffed and over worked that the door is locked all day. They wouldn’t let me I. To pick up my coffee and food I had ordered 15 minutes prior. But then, it really negates the purpose of ordering online. I had food I ordered and paid for go to waste because I didn’t have time to wait in the huge car line to pick it up. Will never be back unless the store owner can get their stuff together and pay/hire some people to do the job.

In our opinion, this coffee chain is the best. Although the prices have increased to be almost as expensive as another place we used to think was too pricey, we still don't go to Dunkin regularly. However, their coffee is even better.