Second Cup Café - Edmonton
Second Cup Café
Description
**A Review of Second Cup at Oliver Square: Balancing Quality and Service**
Nestled in Oliver Square, Second Cup stands out with its delicious coffee and welcoming ambiance. While many patrons enjoy the range of hot and cold beverages, the service can be hit-or-miss. Some customers have loved their interactions with friendly baristas, while others have faced frustrating experiences with long wait times and inattentive staff. Despite inconsistencies, the café's cozy environment and supportive local ownership keep patrons returning. However, improvement in customer service and product freshness would elevate the experience. For a satisfying break with coffee, this spot remains a worthy option, albeit with potential for growth.
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I’ve visited this place a few times, and each time, the servers seem somewhat annoyed with the customers, although they appear to enjoy joking and laughing with each other. It creates an unwelcoming atmosphere when you walk in.
I always have a great experience when I come here. Dilshod makes fantastic coffee and is a highly skilled and professional barista. The cappuccino he prepares has the ideal foam and temperature, and more importantly, he always has a smile on his face. This place is definitely my first choice for coffee.
I had my second cup of coffee here, and it was perfect—just what I expected from a place like this. While the area is nice, the loft didn't quite provide the cozy atmosphere I was hoping for. However, the coffee was really good, making it a great option for a quick 30-minute stop in the morning or during the day.
UNSANITARY AND ABUSIVE ENVIRONMENT! Attempted to fire my black partner for her health issues including a limp that the manager called a coworker to ask if seemed legitimate. The same coworker was told that they were going to let her go because of these “issues”. Neglected to give her time off for said limp and it got worse, surprise! Now we’re trying to rest and get her well again. Horrific treatment, unavailable management, gross work conditions (always out of cleaning supplies so nothing is cleaned and is unsanitary). Photos show unsanitary environment that is maintained to be disgusting.
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QR-Code for the menu

