PizzaExpress - Edinburgh

The food at this restaurant is delicious. Despite its appearance as a typical pizza place, it actually leans more towards fine dining than casual takeaway. The... read more The food at this restaurant is delicious. Despite its appearance as a typical pizza place, it actually leans more towards fine dining than casual takeaway. The service is quick and efficient. It's definitely worth a visit.

We are regular patrons of Pizza Express and typically have a great experience at the Glasgow location. However, our recent visit to the Holyrood branch was marr... read more We are regular patrons of Pizza Express and typically have a great experience at the Glasgow location. However, our recent visit to the Holyrood branch was marred by terrible service from a rude and obnoxious server. He was impatient and made dramatic gestures for simple requests, displaying a lack of courtesy and professionalism. When he made an error with my coffee, he expected me to accept it without apology. After I declined, he became argumentative and brought back the same incorrect coffee. The poor service from this individual has deterred me from returning to this particular branch. Additionally, I was displeased to find an automatic service charge added to our bill for our party of eight, as I would have preferred to tip based on my own discretion.

The service at this restaurant was terrible. The server was aggressive and rude. While I understand they were short-staffed, it is unacceptable to be disrespect... read more The service at this restaurant was terrible. The server was aggressive and rude. While I understand they were short-staffed, it is unacceptable to be disrespectful towards customers. The supervisor also made excuses and did not apologize for plates being slammed or rude comments made to diners. The whole experience was so shocking that all we could do was laugh. We waited two hours for our food, one of us never received a drink, and we were constantly reminded that it was our fault for coming on what would have otherwise been a quiet night.

This is our nearest Pizza Express. Had not been in for a while, but had a voucher for an offer. The range of food is good, the kid's menu wholly adequate, and t... read more This is our nearest Pizza Express. Had not been in for a while, but had a voucher for an offer. The range of food is good, the kid's menu wholly adequate, and the staff are great. Not a huge fan of chains, but this place has the feel of a local restaurant as it is tucked away behind the Royal Mile.

Conveniently placed just off the Royal Mile near the Scottish Parliament. Same setup as other Pizza Expresses with the same menu. The service was good and the s... read more Conveniently placed just off the Royal Mile near the Scottish Parliament. Same setup as other Pizza Expresses with the same menu. The service was good and the staff polite. I expect one or two were Uni Students. Can be noise with children early tea time.