Starbucks - Eagan

This restaurant operates like a well-run business. The drive-thru is often busy, so be prepared for a wait. The staff here are efficient and friendly, clearly e... read more This restaurant operates like a well-run business. The drive-thru is often busy, so be prepared for a wait. The staff here are efficient and friendly, clearly excelling at their roles. Patience is key, so remember to be kind while you wait. They really hustle to get your order out quickly.

I intended to redeem my birthday drink today, but when I arrived at the restaurant, I saw a sign stating that they weren't offering any free items. When the sta... read more I intended to redeem my birthday drink today, but when I arrived at the restaurant, I saw a sign stating that they weren't offering any free items. When the staff member asked for my order, I mentioned the sign and said it didn’t make much difference to me, but I had a question. I started to ask about the birthday drinks, but he interrupted me and said that I couldn't redeem that here. I acknowledged the sign but inquired if any specific drinks were eligible. He then told me to go to another location because he didn’t have the information. It would be beneficial if all Starbucks employees received consistent training. I felt embarrassed for even asking and now I won't bother trying to use my reward elsewhere.

I visited today for a quick bite, and I was impressed by how fast and friendly the service was. I’m not sure who took my order, but Emma at the window was excep... read more I visited today for a quick bite, and I was impressed by how fast and friendly the service was. I’m not sure who took my order, but Emma at the window was exceptionally sweet and genuinely appreciated my visit. Keep up the great work, team!

By chance closes the lobby. it's ridiculous. read more By chance closes the lobby. it's ridiculous.

Worse place in the world. read more Worse place in the world.